Clinical Sales Specialist - Indianapolis, in - Johnson & Johnson Medtech - Orthopaedics

Johnson & Johnson Johnson & Johnson · Pharma · Indianapolis, IN +1

Clinical Sales Specialist for Johnson & Johnson's Orthopaedics division, providing clinical and logistical expertise in operating rooms to support sales of orthopedic surgical products. Responsibilities include guiding surgeons, managing billing and purchase orders, asset management, and providing customer support.

What you'd actually do

  1. Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
  2. Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
  3. Troubleshoot and utilize independent judgment to respond to physician needs; address customer requests; effectively manage hospital billing, create / close purchase orders.
  4. Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth. Prepare sales reports and documents as required.
  5. Provide Operating Room and Sterile Processing Department consultation.

Skills

Required

  • Strong interpersonal communication
  • negotiation
  • influencing
  • strategic thinking
  • problem solving
  • business acumen
  • data analysis
  • results orientation
  • customer focus
  • ability to work independently
  • ability to work in matrix and team structure
  • high level of attention to detail
  • understanding of human anatomy and physiology

Nice to have

  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions