Clinical Sales Specialist - San Jose, Ca - Johnson & Johnson Medtech - Orthopaedics

Johnson & Johnson Johnson & Johnson · Pharma · San Jose, CA +1

Clinical Sales Specialist for Johnson & Johnson's Orthopaedics division, responsible for providing clinical and logistical expertise in operating rooms to support the sales of orthopedic surgical products. This role involves guiding surgeons, managing equipment, handling billing, and gathering market insights.

What you'd actually do

  1. Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
  2. Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
  3. Troubleshoot and utilize independent judgment to respond to physician needs; address customer requests; effectively manage hospital billing, create / close purchase orders.
  4. Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth. Prepare sales reports and documents as required.
  5. Provide Operating Room and Sterile Processing Department consultation.

Skills

Required

  • Strong interpersonal communication
  • negotiation
  • influencing
  • strategic thinking
  • problem solving
  • business acumen
  • data analysis
  • results orientation
  • internal and external customer focus
  • ability to work independently and autonomously
  • ability to work in matrix and team structure
  • high level of attention to detail
  • understanding of human anatomy and physiology

Nice to have

  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions