Clinical Support Specialist, Lombardia

Johnson & Johnson Johnson & Johnson · Pharma · Milano, Italy

Clinical Support Specialist for Biosense Webster products in Lombardia, supporting doctors in ablation procedures using the 3D CARTO electroanatomical mapping system, managing clinical stakeholders, resolving customer issues, and contributing to training programs.

What you'd actually do

  1. support doctors and electrophysiologists in the ablation procedures of complex tachycardias through the use of the 3D CARTO electroanatomical mapping system in the Electrophysiology operating room
  2. manage relations with all the clinical stakeholder involved in the evaluation and purchase of the Division's products
  3. support customers' needs, on problems arising in the use of products / systems, to resolve the situation and develop any alternative solutions
  4. be constantly updated on the product / system portfolio present in the reference market.
  5. contribute to the provision of the training program relating to BW products, intended for clinical staff.

Skills

Required

  • MedTech
  • Sales Aptitude

Nice to have

  • Accountability
  • Account Management
  • Collaborating
  • Cultural Competence
  • Customer Centricity
  • Healthcare Trends
  • Lead Generation
  • Market Knowledge
  • Market Research
  • Objectives and Key Results (OKRs)
  • Organizing
  • Process Oriented
  • Relationship Building
  • Sales
  • Sales Support
  • Sales Training
  • Solutions Selling
  • Sustainable Procurement
  • Vendor Selection