Closing Coordinator (contingent Contract)

Redfin Redfin · Seattle · Phoenix, AZ

This role is a contingent contract position for a Closing Coordinator (Escrow Assistant) at Redfin, supporting the Arizona market. The primary responsibilities include interacting with parties involved in the settlement process, providing information about the process and title insurance, opening orders, reviewing contracts, and maintaining records. The role requires at least one year of experience as an escrow assistant and knowledge of residential purchase transactions in Arizona. Preferred qualifications include full end-to-end Escrow Officer experience and knowledge of Qualia and Tableau. This is a temporary position with a hybrid work model.

What you'd actually do

  1. Work closely with agents, buyers, sellers and all necessary third parties to obtain all information needed for settlement. Deliver great customer experience while guiding clients and agents through the closing process.
  2. Provide quotes and explanations about the settlement process and title insurance to potential customers. Open orders, review contracts, verify information such as buyer/seller names, sales price, EMD, and other pertinent fee allocation. Order and maintain detailed records, including following up on needed items.
  3. Cover for Closing Advisor (Escrow Officer) when needed, serving as the primary point of contact for all parties and responsible for monitoring team email

Skills

Required

  • 1+ year as an escrow assistant (or equivalent)
  • Experience with residential purchase transactions in Arizona
  • Ability to work in our Phoenix, Arizona office up to 3x/month
  • Attention to detail
  • Ability to be organized in a fast-paced environment

Nice to have

  • Full end-to-end Escrow Officer experience
  • Qualia knowledge
  • Tableau knowledge