Cloud Account Executive 7 - Slack

Salesforce Salesforce · Enterprise · Sao Paulo, Brazil

Salesforce is seeking an Account Executive for their Slack GB sales team in Brazil. The role involves driving Annual Contract Value (ACV) within the commercial segment by creating, navigating, and closing opportunities, and ensuring customer success with Slack. The Account Executive will provide recommendations based on customer needs, manage multiple customers, drive revenue through outreach, and serve as the voice of the customer to gather feedback for continuous improvement. The role emphasizes understanding business objectives and acting as a trusted guide to enable customers to work in new ways, particularly in the context of AI and agentic era workforce transformation.

What you'd actually do

  1. Drive ACV within the commercial (up to 2000 employees) by creating, navigating, and closing opportunities, and making our customers successful with Slack.
  2. Provide recommendations based on a customer’s business needs and usage patterns
  3. Lead multiple customers simultaneously at various stages of the Slack buying cycle
  4. Drive revenue through proactive outreach to new and existing customers
  5. Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries

Skills

Required

  • Sales
  • Account Management
  • Customer Relationship Management
  • Business Development
  • Consultative Selling
  • Communication Skills
  • Negotiation Skills
  • Problem-Solving

Nice to have

  • Experience in the tech industry
  • Knowledge of AI and agentic technologies
  • Portuguese language proficiency

What the JD emphasized

  • customer success
  • customer needs
  • customer base
  • customers
  • customer
  • customers