Overview
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
On this team, you will help some of Canada’s most complex and highimpact organizations design, modernize, and operationalize data platforms that power analytics, AI, and realworld outcomes. You’ll work sidebyside with customers to turn ambiguity into clarity, architecture into production, and data into measurable business value — all while collaborating with a tightknit group of CSAs who care deeply about delivery excellence, learning, and impact.
As a Cloud Solution Architect (CSA) specializing in Data Platforms and Analytics, you will build secure, scalable, AI‑ready solutions on Microsoft Azure in a customer‑facing role. You will lead architecture design, proof of concept, and production deployments, ensuring performance, resiliency, and security across mission‑critical workloads. As part of the Cloud + AI Data team, you will leverage repeatable IP and execution engines to drive delivery excellence and accelerate adoption of Microsoft Fabric, Azure Databricks, Azure Cosmos DB, and Microsoft Purview. You will also collaborate closely with engineering teams, share best practices, stay current on evolving trends, and help customers unlock the full value of their data and AI investments.
Responsibilities
Engage with customer IT and business leaders to understand their data estate, priorities, and success measures, and design secure, scalable Data & AI solutions that deliver measurable business value.
Lead architecture design sessions, develop Data & Analytics roadmaps, and drive Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to accelerate adoption and ensure long-term technical viability.
Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.
Deliver repeatable intellectual property (IP) to achieve targeted outcomes, accelerate Azure Consumed Revenue (ACR), and contribute to centralized IP development initiatives.
Provide delivery oversight and escalation support for key Factory engagements across Data & Analytics workloads.
Drive technical excellence by leading the health, resiliency, security, and optimization of mission-critical data workloads, ensuring readiness for production-scale AI use cases.
Identify and resolve technical blockers, share customer feedback with engineering teams, and influence product improvements through Voice of the Customer insights.
Maintain deep technical expertise and stay current with market trends, competitive insights, and Microsoft’s evolving data and AI capabilities.
Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Microsoft Fabric, Azure Databricks, Microsoft Purview, Snowflake Azure SQL, PostgreSQL, MySQL, and Cosmos DB.
Demonstrate a growth mindset by continuously aligning your skills to team and customer needs, contributing to technical communities, and mentoring others to accelerate customer outcomes.
Qualifications
Required Qualifications (RQs)
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Preferred Qualifications (PQs)
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Breadth of technical experience and knowledge in foundational Cloud Security and Infrastructure, Cloud Architecture Design, with Depth / Subject Matter Expertise in Azure data services such as Microsoft Fabric, Azure Databricks, Azure SQL, Synapse Analytics, Cloud Scale Analytics, Data Factory, and Cosmos DB.
Experience with cloud-based data migration and modernization strategies across relational and non-relational databases.
Strong understanding of data engineering and experience in data modeling, ETL/ELT pipelines, performance optimization, Business Intelligence and real-time analytics.
Deep experience in data governance, security, and compliance frameworks.
Hands-on experience with big data technologies and distributed computing.
Competitive Landscape: Knowledge of key Data & Analytics platforms such as AWS, GCP, Databricks, Snowflake, etc.
Experience in software development practices such as DevOps and CI/CD tool chains for Data workloads (i.e., Jenkins, Azure Developer Services, GitHub)
Excellent communication and stakeholder management skills.
Bilingual Candidates who can lead engagements in French and English preferred
Ability to qualify for Canadian Federal Government Reliability clearance: Security clearance request process - Canada.ca
Cloud Solution Architecture IC4 - The typical base pay range for this role across Canada is CAD $96,000 - CAD $177,600 per year.
Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html
Cloud Solution Architecture IC4 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 96,000 $ CAD à 177,600 $ CAD par année.
Pour plus d'information au sujet de la rémunération, veuillez cliquer ici: https://careers.microsoft.com/v2/global/en/canada-pay-information.html
Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la **demande d’accommodement.**
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**