Overview
We are seeking a Cloud Solution Architect Manager (CSA Manager) to lead a team of highly skilled architects focused on Artificial Intelligence, Data, and Applications. This individual will be responsible for driving the technological transformation of strategic customers, accelerating the adoption of Microsoft solutions, and developing the technical and consulting capabilities of the team for the era of Agentic AI.
The CSA Manager serves as a people leader, transformation agent, and orchestrator of a multidisciplinary ecosystem of resources, working in partnership with Sales, Customer Success, Engineering, Partners, and other stakeholders to deliver measurable business outcomes for customers.
This professional will be responsible for creating a culture of high performance, continuous learning, and execution excellence, ensuring the team is prepared to lead digital transformation journeys, application modernization, data platform initiatives, and generative AI and agentic AI scenarios.
Estamos buscando um(a) Cloud Solution Architect Manager – AI Business Solutions para liderar uma equipe de arquitetos altamente qualificados focados em Inteligência Artificial, Dados e Aplicações. Essa pessoa será responsável por impulsionar a transformação tecnológica de clientes estratégicos, acelerar a adoção de soluções Microsoft e desenvolver as capacidades técnicas e consultivas da equipe para a era da IA Agentica.
O CSA Manager atua como líder de pessoas, agente de transformação e orquestrador de um ecossistema multidisciplinar de recursos, trabalhando em parceria com Sales, Customer Success, Engineering, Partners e demais stakeholders para entregar resultados de negócio mensuráveis para os clientes.
O profissional será responsável por criar uma cultura de alta performance, aprendizado contínuo e excelência na execução, garantindo que a equipe esteja preparada para liderar jornadas de transformação digital, modernização de aplicações, plataformas de dados e cenários de IA generativa e agentic AI.
Responsibilities
People Leadership and Talent Development Lead, develop, and inspire a team of Cloud Solution Architects, fostering a culture of growth, inclusion, collaboration, and accountability. Accelerate the technical and consulting development of the team through coaching, mentoring, career planning, and structured skilling initiatives. Build capabilities aligned with Microsoft's strategic priorities and customers' transformation needs. Attract, develop, and retain diverse, high-performing talent.
Customer Success and Business Outcomes Lead the team in delivering business and technical outcomes for strategic customers. Ensure excellence in the execution of adoption, modernization, and transformation programs driven by AI, Data, Applications, and Platform solutions. Support customers in defining and implementing strategies that accelerate business value, innovation, and sustainable growth. Act as an executive sponsor for strategic initiatives and complex transformation programs.
Transformation and Innovation Leadership Serve as a change agent, promoting the adoption of new ways of working and the use of AI-first and Agentic AI approaches both internally and with customers. Lead transformation initiatives aligned with Microsoft's Frontier Firm strategy and corporate priorities. Drive the adoption of Microsoft technologies to accelerate productivity, innovation, and business impact for customers.
Ecosystem Orchestration Collaborate closely with sales teams, partners, and technical stakeholders to maximize organizational impact. Lead virtual teams and influence decision-making across complex, cross-functional environments. Ensure alignment between business priorities, architecture, execution, and technology adoption.
Operational Excellence Manage performance indicators, delivery quality, adoption, consumption, and customer success metrics. Ensure operational discipline, predictability, and consistent execution of business plans. Leverage data and insights to support decision-making, planning, and continuous improvement.
Liderança de Pessoas e Desenvolvimento de Talentos Liderar, desenvolver e inspirar uma equipe de Cloud Solution Architects, promovendo uma cultura de crescimento, inclusão, colaboração e accountability. Acelerar o desenvolvimento técnico e consultivo do time por meio de coaching, mentoring, planos de carreira e iniciativas estruturadas de skilling. Construir capacidades alinhadas às prioridades estratégicas da Microsoft e às necessidades de transformação dos clientes. Atrair, desenvolver e reter talentos diversos de alto desempenho.
** Entrega de Resultados para Clientes** Liderar a equipe na obtenção de resultados de negócio e técnicos para clientes estratégicos. Garantir excelência na execução de programas de adoção, modernização e transformação impulsionados por IA, Dados, Aplicações e Plataforma. Apoiar clientes na definição e implementação de estratégias que acelerem valor de negócio, inovação e crescimento sustentável. Atuar como patrocinador executivo em iniciativas estratégicas e programas complexos de transformação.
Liderança de Transformação e Inovação Ser um agente de mudança, promovendo a adoção de novas formas de trabalho e o uso de AI-first e Agentic AI dentro da organização e junto aos clientes. Liderar iniciativas de transformação alinhadas à estratégia de Frontier Firm e às prioridades corporativas da Microsoft. Promover o uso das tecnologias Microsoft para acelerar produtividade, inovação e geração de impacto nos negócios dos clientes.
Orquestração do Ecossistema Trabalhar de forma integrada com equipes de vendas, parceiros e stakeholders técnicos para maximizar o impacto da organização. Liderar equipes virtuais e influenciar decisões em ambientes complexos e multifuncionais. Garantir alinhamento entre prioridades de negócio, arquitetura, execução e adoção tecnológica.
Excelência Operacional Gerenciar indicadores de desempenho, qualidade de entrega, adoção, consumo e sucesso do cliente. Garantir disciplina operacional, previsibilidade e execução consistente dos planos de negócio. Utilizar dados e insights para suportar tomada de decisão, planejamento e melhoria contínua.
Qualifications
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Experience leading technical teams in architecture, consulting, engineering, or customer success. Experience in digital transformation, cloud computing, data, applications, or artificial intelligence.
This role requires proficiency in written, reading, and conversational Brazilian Portuguese and English.
Additional or preferred qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
6+ years experience working in a customer-facing role (e.g., internal and/or external).
6+ years experience leading technical projects, teams, or functions.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Experience with Microsoft platforms, including Azure, Data & AI, Modern Applications, and Generative AI solutions. Experience leading large-scale business transformation and technology adoption programs
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**