Co-op, Lab It/ot Security Engineer

Lila Sciences Lila Sciences · AI Frontier · Alewife, Cambridge, MA · Business Operations

This role supports the administration, troubleshooting, and continuous improvement of computing infrastructure within Lila Sciences' laboratory environments, focusing on the intersection of corporate IT and operational technology (OT). Responsibilities include managing workstations, edge compute, lab-area networking, and instrument-adjacent systems, resolving IT incidents, supporting laboratory instruments, maintaining asset records, contributing to standardized device catalogs, and documenting procedures. The role requires foundational knowledge of Windows administration and networking, familiarity with helpdesk workflows, and strong communication skills.

What you'd actually do

  1. Administer and troubleshoot lab-area workstations, edge compute, and dedicated lab-network infrastructure under guidance from senior engineers.
  2. Resolve Lab IT incidents and service requests through the enterprise ITSM platform, prioritizing experiments in progress and time-sensitive scientific work.
  3. Provide IT-side support for laboratory instruments and automated platforms, including networking, agent deployment, and configuration alignment.
  4. Maintain and improve Lab IT asset records in the enterprise CMDB: device tier, owner, location, configuration baseline, and lifecycle state.
  5. Contribute to the standardized device catalog and golden image program; assist with secure onboarding of new laboratory instruments.

Skills

Required

  • Currently enrolled in a Bachelor's or Associate's program in Computer Science, Information Systems, Cybersecurity, or a related field; recent graduates considered.
  • Foundational knowledge of Windows administration and networking concepts (DNS, DHCP, VLANs, Wi-Fi).
  • Familiarity with helpdesk or ITSM workflows from coursework, personal projects, or prior IT support experience.
  • Strong written and verbal communication; can explain technical issues clearly to non-technical colleagues.
  • Able to work on-site at Lila's Cambridge laboratory; this is not a remote role.
  • Methodical and detail-oriented, willing to spend time on the lab floor observing how scientists and lab operators use technology.

Nice to have

  • Exposure to endpoint management (Intune, JAMF, Addigy), identity/SSO (Okta, AD, Entra ID), or ITSM/CMDB platforms (Freshservice, ServiceNow, Jira Service Management).
  • Interest in or prior exposure to life sciences, biotechnology, or laboratory environments.
  • Curiosity about OT/industrial environments: PLCs, SCADA, building automation systems.
  • Awareness of OT security frameworks (IEC 62443, NIST SP 800-82) at the conceptual level.
  • CompTIA A+, Network+, or Security+ in progress or completed.