Collections Director - Treasury

Microsoft Microsoft · Big Tech · Redmond, WA +1 · Financial Analysis

This role is for a Collections Director in Treasury at Microsoft, focusing on the North American market. The position involves leading a collections team, driving performance to accelerate cash collections, standardizing processes, collaborating with various departments, and ensuring compliance. While the company is involved in AI initiatives and the role requires adopting new automation, the core responsibilities are in financial management, collections, and leadership, not in building or researching AI/ML models.

What you'd actually do

  1. Lead, coach, and develop a high-performing North American Collections team; set clear expectations, encourage accountability, and create an inclusive, growth-mindset culture.
  2. Own the North American financial rhythm of the business: monthly close for cash collections, reporting, ensure accuracy, timeliness, and clear storytelling.
  3. Drive performance to accelerate cash collections and working capital; identify risks and opportunities and recommend actions to improve outcomes.
  4. Collaborate with Sales, MCAPS, Operations, and Engineering to improve business health metrics, and find solutions for our customers when help is needed to pay.
  5. Ensure strong controllership and compliance across North America, including adherence to Microsoft policies, internal controls, and local statutory requirements.

Skills

Required

  • Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 10+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.
  • 1+ year(s) experience managing direct reports.

Nice to have

  • Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 12+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR equivalent experience.
  • 3+ years’ experience managing direct reports with a proven ability to coach and develop talent.
  • 5+ years’ experience in finance roles in multinationals.
  • 3+ years’ work experience in the technology industry.
  • 8+ years of progressive finance experience with demonstrated ownership of Accounts Receivable and Collections
  • Proven analytical, problem-solving, and executive storytelling skills; ability to simplify complex topics into clear actions
  • Demonstrated change management capability; track record of driving process improvements and automation

What the JD emphasized

  • compliance first organization
  • customer obsession
  • deal economics focus
  • AI initiatives
  • automation
  • compliance first culture