Comcast Product Management Co-op

Comcast Comcast · Media · Philadelphia, PA

Product Management Co-op role focused on designing the customer experience, creating documentation, collaborating with marketing, and leading training sessions for a recently launched Unified Communications product. The role involves working with a Fortune 500 partner and strategizing outreach to existing customers.

What you'd actually do

  1. Designing the customer experience for the first 30 days post-purchase
  2. Becoming an expert on the solution and its benefits
  3. Creating comprehensive documentation that highlights the value and benefits of the solution
  4. Collaborating with the marketing team to develop new materials
  5. Designing and leading training sessions

Skills

Required

  • product management
  • customer experience design
  • documentation
  • training
  • collaboration
  • communication

Nice to have

  • unified communications
  • marketing strategy
  • change management