Commercial Account Executive - Toronto, Canada

Elastic Elastic · Enterprise · Canada · Sales - AMER Canada

This role is for a Commercial Account Executive at Elastic, the Search AI Company. The primary responsibility is to drive net-new revenue and expansion within strategic commercial accounts by building pipeline, telling the Elastic Search AI story, and closing complex deals. The role requires strong sales execution, technical fluency, and cross-functional collaboration, focusing on positioning Elastic's Search, Observability, and Security capabilities to customers.

What you'd actually do

  1. Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities.
  2. Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals.
  3. Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic’s Search, Observability, and Security capabilities to measurable business outcomes.
  4. Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %.
  5. Executive negotiation & closing: Lead high-stakes contract and pricing discussions—defend your value, structure give/get trades, and land multi-year consumption commitments.

Skills

Required

  • SaaS quota-carrying success
  • Closing complex Enterprise deals
  • Overachieving targets
  • Consumption-based or usage-model environment
  • MEDDPICC or equivalent frameworks
  • Executive-level presentations
  • Negotiation
  • Multi-year, high-ACV contracts
  • Technical and cloud fluency
  • Observability
  • Security analytics
  • Vector search
  • Traditional search
  • Cloud cost optimization
  • Collaborative mindset
  • Open Source enthusiasm

Nice to have

  • Prior experience at an open-source or developer‐centric infrastructure company
  • Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases

What the JD emphasized

  • Proven SaaS quota‐carrying success
  • Expert discovery & qualification skills
  • Compelling value storytellers
  • Strong negotiation chops
  • Technical & cloud fluency