Commercial Quality Specialist

Johnson & Johnson Johnson & Johnson · Pharma · Shanghai, China

This role is a Commercial Quality Specialist at Johnson & Johnson in Shanghai, China. The primary responsibilities include performing quality support duties, maintaining document and training management systems, building a Quality Management System (QMS) based on regulatory and J&J requirements, handling complaints and adverse events, supporting special quality projects, and ensuring inspection readiness. The role also involves coordinating complaint handling and investigations, managing non-conformance cases, drafting and updating quality procedures, performing quality training, managing recalls and field corrective actions, working with regulatory affairs on labeling, developing quality culture, coordinating documents, facilitating audits, leading non-conformance and CAPA processes, and managing distributor qualification, supplier management, change control, and UDI management.

What you'd actually do

  1. Perform quality support duties including maintenance of Document management and training management.
  2. Build QMS quality system cased on regulatory and J&J requirements; PMS supervision and handling (AE/complaints/field action).
  3. Provides support for special quality projects. Ensures and maintains a state of inspection readiness.
  4. Perform and coordinate the complaint handling and investigations, both locally and in cooperation with AMO foreign manufacturing sites;
  5. Responsible for complaint handling/ AE reporting / PRER

Skills

Required

  • quality support
  • Document management
  • training management
  • QMS
  • regulatory requirements
  • complaint handling
  • investigations
  • non-conformance
  • CAPA
  • audits
  • RA
  • labeling
  • quality training
  • quality culture development
  • Agile System
  • distributor qualification
  • Supplier management
  • Change control management
  • UDI management

What the JD emphasized

  • regulatory requirements
  • J&J requirements
  • NMPA medical device business regulation
  • applicable regulation & J&J requirements