Communications Manager, Enterprise

Anthropic Anthropic · AI Frontier · San Francisco, CA · Communications

This role focuses on communicating Anthropic's AI products and capabilities to enterprise customers, partners, and buyers. It involves shaping product launch narratives for business audiences, crafting industry-specific stories, managing partnership and customer announcements, developing executive thought leadership, and defining competitive positioning. The role requires strong writing, project management, and cross-functional collaboration skills to translate technical AI concepts into business value.

What you'd actually do

  1. Shape how model and product launches land with business buyers — not just developers — by turning technical capabilities into something a CIO or CFO can act on
  2. Run partnership and customer announcements end to end, and build a library of proof points sales and marketing can use across channels
  3. Craft the story for priority industries like financial services and healthcare, and own the execution for big moments like Industry Days and The Briefing series
  4. Help Anthropic's commercial and product leaders show up well — in media interviews, on stage, and on social — with a voice that's distinct from the executives already out there
  5. Watch the competitive landscape, write messaging that draws a clear contrast, and give spokespeople and go-to-market teams the words and proof points to hold the line on Anthropic's enterprise position

Skills

Required

  • Strong writing skills across formats, including blog posts, briefing documents, bylines, and social
  • Experience in enterprise communications across one or more disciplines such as product, partner, customer, vertical, or executive comms
  • An understanding of how CIOs, CISOs, and CFOs evaluate and adopt technology, and the ability to write for them credibly
  • Experience building relationships with enterprise and business press
  • The ability to move between long-arc messaging work and same-day turnarounds without dropping quality
  • Sharp instincts for competitive positioning, with messaging that holds up under pressure

Nice to have

  • 8-15+ years in enterprise communications, ideally in B2B technology or SaaS
  • Experience across multiple enterprise communications disciplines (product, partner, customer, vertical, and executive)
  • AI or ML product communications experience
  • Existing relationships with top enterprise technology, business, and industry reporters

What the JD emphasized

  • enterprise communications
  • product launches
  • partnership and customer announcements
  • executive thought leadership
  • competitive positioning
  • CIOs, CFOs, and CISOs
  • enterprise technology
  • AI tools in your own work
  • building AI responsibly