Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person. This position may be responsible for the provision of residential mortgage loans, and as such, is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential mortgage loan originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.
Responsibilities:
- Originates loans from multiple internal and external referral sources
- Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers
- Achieves production goals as defined by the business
- Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities
- Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements
- Conducts monthly Home Buyer Workshops and Business Development meetings
Required Qualifications:
- 2+ years of experience in loan originations and/or home buyer education
- Knowledge of conventional and/or government guidelines as well as affordable mortgage products and programs
- Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending
- Ability to organize and deliver Home Buyer Workshop presentations
- Strong written and verbal communications skills
- Self-motivated and highly organized
- Ability to prioritize multiple competing tasks
Desired Qualifications:
- Familiar with FHA and HUD guidelines
- Knowledge of community housing counseling agencies
- Knowledge of local competition product offerings and real estate market dynamics
- Strong computer skills, including Microsoft applications and previous experience using laptop technology for client communication purposes including accessing rate, credit and loan status information
- Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
- Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences
- Ability to analyze and comprehend complex financial data and provide appropriate financial solutions
- Professional and effective interpersonal skills
Skills:
- Client Management
- Customer and Client Focus
- Loan Structuring
- Oral Communications
- Referral Management
- Credit Documentation Requirements
- Learning Delivery
- Presentation Skills
- Prospecting
- Written Communications
- Active Listening
- Business Development
- Credit and Risk Assessment
- Data Collection and Entry
- Pipeline Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
**Hours Per Week: **
40
Pay Transparency details
US - MD - Greenbelt - 7595 Ora Glen Dr - Hanover Parkway (MD9931)
Pay and benefits information
Pay range
$27.96 - $32.23 hourly pay, offers to be determined based on experience, education and skill set.
Formulaic incentive eligible
This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee’s performance against defined metrics.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.