Companion Animal Senior Territory Representative – Northern, Mi

Merck Merck · Pharma · United States · Remote

This role is a Senior Territory Representative for Merck's Animal Health division, focusing on selling Companion Animal products to veterinary clinics, shelters, and corporate accounts. The representative will identify customer needs, develop sales strategies, manage accounts, analyze sales results, and collaborate with internal teams and distribution partners to drive sales growth. The role requires strong sales, communication, and interpersonal skills, with a focus on understanding customer needs and offering relevant solutions within the Animal Health industry.

What you'd actually do

  1. Communicates about our product portfolio in a way that's meaningful and relevant to each individual customer; customizes discussions and interactions based on understanding of customer's needs.
  2. Primary point of contact for assigned customers, meet with key personnel/decision makers to understand practice structure, business model, key influencers (Owner/Practice Manager/Key Tech/Associate Vet/Front office staff), customer needs and identifies business opportunities.
  3. Develops customer strategy - outlining strategy for interactions/relationship, solutions, partner involvement and potential offerings for customers resulting in solutions, partner involvement and potential offerings for customers resulting in sales opportunities and account sales growth of Animal Health products and services.
  4. Develops territory and specific account plans for all key customers. Partners with National Account Managers, Corporate Account Team, and Distribution Field Partners to maintain strong focus on key accounts and corporate owned clinics to drive occupancy and sales growth.
  5. Works collaboratively across all species teams to foster our Company's approach to enhance knowledge of the entire Animal Health product portfolio.

Skills

Required

  • Excellent interpersonal/communication and presentation skills
  • Demonstrated motivation and focus on achieving measurable, tangible results.
  • Commitment to collaboration as the normal mode of working and resolving problems.
  • Demonstrated understanding of positions’ contribution to the business goals and willingness to adopt changes to current processes to meet customer needs.
  • Demonstrated ability to independently understand customers’ evolving needs and expectations and combines with knowledge of customers’ organization and culture to drive results.
  • Effective application of selling techniques and approaches, simultaneously managing multiple customers/accounts at different stages of the sales process, articulating the value of Animal Health products using approved resources.
  • Demonstrated ability to identify, develop and manage a diverse mix of accounts independently within a territory, including some complex accounts, and to develop plans based on unique opportunities and customer needs.
  • Proficient computer skills including working knowledge of Word, Excel and PowerPoint and the ability to use an iPad.
  • Ability to work both independently and as part of a team.
  • Ability to travel overnight and some weekend activity.
  • Account Management
  • Adaptability
  • Industry Knowledge
  • Market Analysis
  • Product Knowledge
  • Sales Goal Achievement
  • Sales Presentations
  • Sales Reporting
  • Technical Product Sales

Nice to have

  • Experience within the Animal Health Industry.
  • Knowledge of animal health biological and pharmaceutical products.
  • Understanding or prior experience working with Distribution.