Compliance, Conduct and Operational Risk Manager – Vice President

JPMorgan Chase JPMorgan Chase · Banking · LONDON, United Kingdom · Corporate Sector

This role provides independent second line oversight of operational risks, focusing on technology, cyber, data, and AI-related risks within JPMorgan Chase's Asset Management division in EMEA. The manager will engage with stakeholders to understand system architectures and control environments, ensuring risks are identified, monitored, and escalated in line with firmwide standards and regulatory expectations. Responsibilities include risk assessments, monitoring trends, providing advisory, and overseeing risk events related to technology, cyber, and AI.

What you'd actually do

  1. Provide second line oversight of compliance and operational risks through targeted risk assessments covering Asset Management business activities, with emphasis on technology‑enabled processes, cyber security exposure, data and AI‑related risks, and technology resilience.
  2. Develop and maintain a comprehensive understanding of the technology and control environment supporting Asset Management products and services, including platforms, applications, data flows, outsourced services and security controls.
  3. Review inherent risk assessments, control design and control effectiveness assessments, including the use of risk metrics, key risk indicators and issue management artefacts.
  4. Participate in the assessment of emerging risks driven by regulatory and supervisory developments, new business initiatives, material change programs and internal or external operational risk events involving technology, cyber or AI.
  5. Monitor technology, cyber and AI risk trends, translating relevant external developments into ongoing second line risk oversight of the Asset Management business.

Skills

Required

  • Experience in Technology, Cyber, AI, Operational Risk, Compliance or Internal Audit, ideally within financial services or asset management.
  • Strong understanding of risk and control frameworks, including risk assessments, control testing, issues management, metrics and management information.
  • Ability to assess technology and AI‑related risks in a business context from an independent oversight perspective.
  • High attention to detail and quality, with experience producing clear, well‑structured and regulator‑ready documentation.
  • Excellent written and verbal communication skills, including the ability to discuss complex risk topics clearly with senior management and governance bodies.
  • Strong interpersonal skills and the ability to build effective working relationships across business, technology and control functions.
  • Self‑directed and organised, with the ability to operate effectively in a global, fast‑paced and deadline‑driven environment.

Nice to have

  • Prior experience in a second line of defense (CCOR, Risk Management or Compliance) role within financial services.
  • Familiarity with Asset Management operating models, including investment platforms and enabling technology infrastructure.
  • Broad understanding of IT, cloud, cyber security and data architectures, sufficient to support effective risk oversight.
  • Experience analysing risk data, metrics and trends to support second line risk insights and reporting.

What the JD emphasized

  • AI-related risks
  • technology, cyber, data and AI‑related risks
  • regulatory expectations