Component and Product Quality Engineer, Interconnects

OpenAI OpenAI · AI Frontier · San Francisco, CA · Scaling

This role focuses on ensuring the quality of high-speed interconnect hardware (cables, connectors, patch panels, backplanes) used in AI supercomputing infrastructure. It involves end-to-end quality management from design influence and supplier readiness to qualification, ramp, and fleet quality, partnering with various engineering disciplines and external vendors. The role requires problem-solving, defining quality metrics, building qualification strategies, managing supplier performance, and leading root-cause investigations for hardware failures.

What you'd actually do

  1. Own quality for advanced interconnect components and assemblies: high-speed connectors, high-speed copper cables, cable cartridges (e.g., ultra-pass / cable cassette style assemblies), patch panels & optics, and backplane/cable-backplane interconnect solutions.
  2. Drive quality-by-design: participate in design reviews, DFM/DFx, tolerance stacks, material and plating selections, connector mating strategy, strain relief, and assembly methods to reduce variation and field failures.
  3. Define and track quality and reliability metrics (DPPM, yield, escapes, RMA/FRACAS trends, Cpk/Ppk where applicable) for interconnects across NPI and mass production.
  4. Build and execute qualification strategies for cables/connectors/patch panels (mechanical, environmental, electrical, and reliability), including test coverage, sample plans, clear pass/fail criteria, defining installation criteria and processes, optics termination quality management and setting fiber standards criteria.
  5. Partner with engineering and operations to drive smooth ramp: risk assessments, pilot build learnings, change control, and readiness reviews (EVT/DVT/PVT/MP or equivalent phases).

Skills

Required

  • 7+ years of experience in quality engineering, manufacturing quality, supplier quality, or reliability for interconnects or high-speed hardware used in servers, networking, storage, or high-performance compute systems.
  • Hands-on experience with high-speed copper interconnect products: connectors and/or cable assemblies
  • Strong command of problem-solving and quality tools: 8D, 5-Whys, Fishbone, PFMEA/control plans, SPC/MSA (gauge R&R), and change control.
  • Ability to read and interpret mechanical drawings, GD&T basics, and electrical/interface specifications
  • Experience driving supplier/CM improvements (audits, scorecards, CAPA) and managing nonconformance/MRB workflows.
  • Clear written and verbal communication skills
  • Experience with cable manufacturing and assembly processes (wire treatment, resistance welding/laser welding, crimping, overmolding/injection molding, braiding/shielding, plating, and automated test).
  • Ability to travel internationally and work effectively across time zones with ODM/JDM and supplier partners.

Nice to have

  • familiarity with patch panels or backplane/cable-backplane solutions is a plus
  • comfortable working across ME/EE/SI disciplines.
  • Experience with optical interconnects (AOC/DAC, pluggable modules such as QSFP/OSFP), fiber termination quality, optical return loss, end-face inspection standards (IEC 61300), and contamination control practices.

What the JD emphasized

  • 7+ years of experience in quality engineering, manufacturing quality, supplier quality, or reliability for interconnects or high-speed hardware used in servers, networking, storage, or high-performance compute systems.