Configuration Manager - Policies and Procedures

Northrop Grumman Northrop Grumman · Aerospace · Linthicum Heights, MD +1 · Policy/Procedure

Configuration Manager for Policies and Procedures at Northrop Grumman, focusing on governing business operations, managing documented information, advising on new process development, and leading the use of emerging technology for process improvement. Requires strong understanding of quality policies, procedures, government regulations, and configuration management standards.

What you'd actually do

  1. Maintain the defined system of internal principles and operating practices (PrOP) to govern and regulate business operations and to ensure compliance with legal, contractual, company, and sector requirements and other external/international standards.
  2. Control, and ensure currency of documented information (documents, metadata, and associated process records.)
  3. Advise/consult on new process development.
  4. Leads the use of emerging technology and innovative methods to continuously streamline and improve organizational processes.
  5. Advocate and foster implementation and advancement of uniform standards and protocols for process and document consistency.

Skills

Required

  • Bachelor’s degree and 8 years of relevant experience, or Master's degree and 6 years of relevant experience, or 4 years with a PhD of relevant experience.
  • 3 years of experience leading cross functional teams or projects
  • Strong understanding of complex quality policies, procedures, government regulations and workflow
  • Ability to drive change through creating, sustaining, and improving standards and procedures
  • Demonstrated ability utilize trend data to inform and drive process improvement.
  • Demonstrated ability to implement process change to drive performance improvement
  • Strong understanding and experience with configuration management standards and practices
  • Demonstrated effectiveness in achieving results through understanding and management of internal customer relationships, prioritization, and delegation of tasks
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Nice to have

  • Lean Six Sigma Certification or experience in Continuous Improvement/Root Cause analysis
  • Experience performing audits of process implementation
  • Experience with Microsoft Visio and SharePoint.
  • Experience participating in or supporting process visualization efforts
  • Process Management Certification (CBPP, APQC, BPM)
  • Knowledge of the government regulations FAR and DFARS.
  • Excellent problem solving and organizational skills.
  • Previous experience developing tools, processes and procedures.
  • Previous experience leading cross functional teams.

What the JD emphasized

  • configuration management standards and practices
  • emerging technology and innovative methods to continuously streamline and improve organizational processes