Connectivity Partnerships Director
The Role:
As the Sr. Manager of Connectivity Partnerships, you will be responsible for managing relationships, maximizing partnership revenue, and developing airline connectivity strategy with our connectivity partners. This role will represent the company in day-to-day partner interactions and will be responsible for building long-term relationships to meet enterprise goals. The individual must have account management experience as well as a sales orientation and skill set. The ideal candidates will have prior experience in airline distribution or working with connectivity partners (especially GDS and content aggregators) enabling you to intuitively communicate Capital One Travel’s vision and strategy to build a successful partnership foundation aligned on mutual goals.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.
General Responsibilities:
- Manage your partnership portfolio like a business: develop and execute growth strategies; track and monitor performance; and complete analysis to identify areas of risk and opportunity
- Understand the products and services offered by each partner, and create specific initiatives to support Capital One Travel’s overall strategy and direction
- Uncover opportunities to improve commercial relationships; summarize and articulate to internal teams, and develop the strategic plan to execute, in collaboration with internal stakeholders
- Organize, schedule and conduct regular calls with each partner, and in-person business and product reviews
- Work with financial teams on forecast and revenue projections for partnerships
- Establish a framework for evaluating trade-offs for various connectivity options for airline partnerships team, and be a key stakeholder in recommending which connectivity option(s) will be the optimal choice for a given airline
- Interface between the partner and our internal teams to provide operational support, ensuring delivery of an excellent experience for each traveler
- Develop a strong understanding of the global travel market, with a particular focus on the dynamics of the airline industry including new and legacy distribution capabilities and their economic impact for both the partner and Capital One Travel
The successful candidate will:
- Maintain a positive attitude; creative and self-motivated and always striving to do your best
- Possess technology acumen and understanding of distribution dynamics to effectively communicate opportunities internally and externally
- Ability to craft and deliver compelling and data driven presentations
- Team mentality, desire to help the team win
- Excellent prioritization and time management skills with ability to distinguish urgent from important work
- An innovative and detail-oriented approach to problem-solving
- Passion for travel and technology
- Strong value-selling skills
- Executive-level business acumen
- Ability to navigate and succeed in a fast-paced and dynamic work environment
- Excellent written and verbal communication skills
Basic Qualifications
- Bachelor’s Degree or Military experience
- At least 6 years of Business Development, Partnerships, or Relationship Management experience
- At least 5 years experience in a customer-facing role in an organizational or entrepreneurial setting
Preferred Qualifications
- Masters or MBA degree
- 1+ years of experience in airline distribution and technology
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Mgr, Business Development
New York, NY: $219,000 - $249,900 for Sr. Mgr, Business Development
Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Business Development
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).