About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
We are looking for an individual to join us as a Consulting Manager in the VCA team based in Singapore. This individual will act as the workstream lead to deliver one or more workstreams within broader consulting engagements or transformation programs for our key issuing, acquiring, merchant & fintech clients. Typically, the individual will closely interact & work with the client team gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.
The program will include initiatives that cover payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design/refresh, people/talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives. It will also cover improving customer engagement on client portfolios powered by Visa’s data, collaborating closely with the data science teams on building data-driven solutions (e.g. AI model deployment).
The Consulting Manager will be responsible for identifying potential client business pain-points and areas for strategy and process improvement, thereby defining project scope deliverables and revenue opportunity to sell-in client engagement projects and building new practice solutions.
- Contribute to the development of VCA consulting offerings and engagement delivery in Singapore, Malaysia, and Thailand (SMT) cluster to help Visa clients protect and grow payments
- Develop trusted advisor relationships with client working teams through impactful consulting engagements
- Partner with peers in other functional areas (e.g. product, marketing, risk, innovation) to execute projects in ways that leverage the breadth and depth of Visa’s resources
- Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
- Participate in delivering project engagements by preparing project materials including interview guides, data requirements, concepts, frameworks
- Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem at hand
- Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
- Support Thought Leadership projects on the future of payment to our clients and partners
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Basic Qualifications:
- 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
- 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- We are looking to hire the ideal candidate who have already accumulated strong consulting experience and will be curious about the payments industry and keen to work alongside an experienced payments team. You will be client-driven – you are comfortable managing a project end-to-end, and you relish the opportunity to work closely with clients to influence their future performance.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.