Overview
We are searching for a Consulting Project Manager. The person in this role will engage with other project managers and customer stakeholders at the customer site using technical expertise, developing stakeholder relationships, and escalating issues and ambiguous situations as needed. Adhere to project compliance standards and requirements of the contract. Facilitate customer satisfaction by engaging with customers in a positive manner, reviewing customer feedback, and build trusted relationships and support colleagues to act as the voice of the customer with guidance from mentors on politically sensitive matters. Drive project initiation for projects of low complexity and/or medium complexity with support from senior colleagues by driving commitment of delivery resources, assigning resources, and creating work breakdown structures with delivery team. Initiate contracting process by socializing the need for partner resourcing and assimilating partner resources to the project. Develop detailed project management plan to drive predictable delivery for projects of low complexity and/or medium complexity with support from senior colleagues. Provide review of defined metrics, monitors and tracks risks, documents plans, manages budgets, and provide regular project status updates. Maintain timely project closure by completing project sign off tasks. Apply intermediate knowledge of project management principles to execution and delivery, serves as a mentor to junior colleagues, and build their own capability through experience.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
Responsibilities
Responsibilities
- Serves as the primary point of contact with the Government. Provides leadership and oversight for IT support services, ensuring they are executed efficiently and consistently.
- Works closely with groups across Microsoft and the Government, which will include technical and operational leads, the service desk, and other contractors and providers to ensure smooth, coordinated service delivery across the environment.
- Manage program/project schedules and resources to ensure deliverables meet Government schedules.
- Resolve all issues/problems, allocate resources, manage project personnel, and manage project operations/performance.
Initiation
- Drives project initiation for projects of all complexities, low, med, and high complexity (e.g., multiple offerings, multiple domains) by driving commitment of delivery resources, assigning resources, and creating work breakdown structures (WBSs) with delivery team.
Monitoring and Controlling
- Maintains quality deliverable (e.g., documents) by identifying requirements, developing plans, and tracking outputs. Follows standard quality management processes and accommodates some customer acceptance requirements.
- Provides regular project status updates and ensures stakeholders are informed. Tracks and maintains customer deliverables.
- Oversees core project metrics projects to ensure adherence to key performance indicators (KPIs).
- Follows established change processes and confirms changes with customers before formally initiating the process.
- Manages finances for projects and budgets by tracking financial metrics and ensuring budgetary targets are met.
- Monitors and tracks risks and issues within projects, leveraging technical knowledge to identify and evaluate risks, perform qualitative analyses (e.g., probability, impact, urgency), record and track mitigation plans using available tools to input and update risk, and work with cross-functional groups to mitigate identified risks. Escalates risk scenarios through senior colleagues and customers as needed.
Planning
- Establishes clear expectations and accountabilities (e.g., reconfirm scope, Responsible-Accountable-Consulted-Informed matrix) with all project team members (e.g., consultants) and stakeholders through participation in internal and external kick-off meetings (e.g., sales to delivery handoff, formal kick-off meetings). Interacts with default stakeholders (e.g., customer sponsor, Microsoft project team members) and engages subject matter experts in holistic planning activities including team validation.
- Develops detailed project management plan to drive predictable delivery leveraging existing materials, to drive scope, resources, and Microsoft project schedule in alignment and collaboration with customer plan. Participates in basic contingency planning.
Relationship Development
- Facilitates customer satisfaction by engaging with customers in a positive manner, reviewing customer feedback, and builds trusted relationships and supports colleagues in leveraging trusted relationships with internal resources to act as the voice of the customer with guidance from mentors on politically sensitive matters. Manages expectations by leading Success Expectation discussions with customers, and documenting, executing, and monitoring accordingly, leading customer and partner experience (CPE) processes.
- Adheres to project compliance standards (e.g., confidentiality, privacy) and requirements of the contract.
- Engages with other project managers and customer stakeholders at the customer site using technical expertise, develops stakeholder relationships, and escalates issues and ambiguous situations as needed.
Closure
- Maintains timely project closure by completing project sign off tasks (e.g., system closeout updates, deletion of customer data, Deliverable Acceptance Form). Drives incremental process improvement by reflecting on and sharing lessons learned with team and suggesting improvements to intellectual property (IP).
- Applies intermediate knowledge of project management principles to execution and delivery, serves as a mentor to less experienced colleagues, and builds their own capability through experience.
Project Management
- Lead project planning and execution activities across multiple concurrent technical initiatives within secure government environments.
- Develop and maintain project management artifacts including integrated schedules, risk registers, action trackers, and status reporting.
- Establish clear project scope, stakeholder expectations, roles, responsibilities, and delivery milestones through customer engagements and cross-functional planning activities.
- Monitor project health by proactively tracking risks, dependencies, issues, customer deliverables, and key performance indicators (KPIs), escalating blockers as needed to maintain delivery momentum.
- Support Agile and hybrid delivery methodologies utilizing tools such as Azure DevOps (ADO), Microsoft Project, SharePoint, and collaboration platforms to maintain delivery visibility and reporting accuracy.
- Partner with customer stakeholders and Microsoft teams to drive issue resolution, maintain operational transparency, and support successful project delivery throughout the project lifecycle.
Technical Delivery & Execution
- Lead day-to-day delivery execution for enterprise technology and cloud-based initiatives within secure government environments.
- Coordinate across engineering, cybersecurity, networking, operations, and customer stakeholders to drive implementation activities, deployment readiness, issue resolution, and delivery milestones.
- Support technical modernization efforts, including infrastructure upgrades, cloud adoption, system integration, migration activities, and operational transition planning.
- Manage project schedules, dependencies, risks, action items, and technical deliverables across multiple concurrent workstreams using Agile and traditional project management practices.
- Partner with technical teams and customer stakeholders to identify implementation risks, troubleshoot blockers, escalate issues, and maintain delivery momentum in complex, matrixed environments.
- Utilize tools such as Azure DevOps (ADO), Microsoft Project, SharePoint, and collaboration platforms to maintain project visibility, delivery tracking, and operational reporting.
- Communicate technical and operational status clearly to both technical and non-technical stakeholders, including customer leadership, program teams, and Microsoft partners.
- Operate effectively in a fast-paced consulting environment requiring adaptability, proactive communication, and the ability to manage through influence rather than direct authority.
Qualifications
**Required/minimum qualifications **•Bachelor's Degree in related field OR equivalent experience. •2+ years experience in project management OR equivalent experience.
Security Clearance Requirements:
Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include, but are not limited to the following specialized security screenings:
•The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification:
This position requires successful verification of the stated security clearance to meet federal government customer requirements.
You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification:
This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain
citizenship-based restrictions where required or permitted by applicable law.
To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
**Additional or preferred qualifications **•Bachelor's Degree in related field AND 5+ years experience in project management OR equivalent experience. •Project Management Professional (PMP) or Certified Associate Project Management (CAPM) certification.
•1+ year(s) financial management experience.
•Technical project management experience.
•A track record of personally delivering projects to completion.
•Technical fluency sufficient to understand engineering tradeoffs, dependencies, and risk.
Consulting Project Management IC3 - The typical base pay range for this role across the U.S. is USD $77,900.00 - $156,200.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800.00 - $169,200.00 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**