Consumables Lead Department Manager

Walmart Walmart · Retail · Saskatoon, SK

Lead a team of associates in a retail consumables department, focusing on customer service, task completion, merchandising, and operational efficiency. This role involves direct customer interaction, team delegation, and ensuring department presentation and safety standards are met.

What you'd actually do

  1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Consumables Assistant Manager and the Store Management Team.
  3. Assesses the overall presentation of Consumable Departments and appearance, noting deficiencies for corrective action and executes merchandising display changes where required.
  4. Delegate, assist and follow up on completion of daily Customer Availability Process tasks
  5. Assign Associates to support with coverage and availability tasks in all areas of the store

Skills

Required

  • Customer service
  • Team leadership
  • Merchandising
  • Task delegation
  • Communication

Nice to have

  • Retail operations
  • Inventory management
  • Sales support