About the Role
The Strategy & Operations Manager for Delivery LatAm plays a key role in driving consumer growth and improving the consumer experience across Latin America. This position is ideal for someone who is analytical, strategic, and execution-oriented, with a strong ability to use data to identify opportunities, develop scalable solutions, and lead cross-functional initiatives in a fast-paced environment.
This role also serves as a key partner to Product teams, helping ensure effective communication, alignment, and operational readiness for feature launches across the region.
What the Candidate Will Do
- Champion product launches and enhancements across LatAm, acting as a bridge between regional markets and global Product teams
- Partner cross-functionally with Product, Engineering, Legal, Marketing, and Operations teams to scope, test, and launch new features
- Analyze business performance trends and identify growth opportunities using SQL, data analysis, and structured problem-solving approaches
- Translate insights into clear, actionable recommendations for senior stakeholders
- Drive operational excellence and improve the consumer experience through process optimization and strong execution
- Support escalation management, product feedback loops, and training initiatives across supported countries
Basic Qualifications
- Bachelor’s degree in a quantitative, analytical, or related field such as Engineering, Mathematics, Statistics, Economics, or a similar discipline
- 3+ years of experience in Strategy & Operations, Consulting, Business Operations, or related roles
- Strong problem-solving and analytical skills, with experience collaborating across cross-functional teams
- Demonstrated ability to manage stakeholders and influence decisions across regions and functions
- Excellent written and verbal communication skills, including experience presenting to senior audiences
- Fluency in English
- Proficiency in SQL
Preferred Qualifications
- Experience supporting product launches or feature adoption across multiple markets
- Experience managing regional or global initiatives
- Ability to navigate ambiguity and scale processes in evolving environments
- Experience working in fast-paced, technology-driven organizations is a plus
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.