Content Operations Specialist - Pico Video

ByteDance ByteDance · Big Tech · San Jose, CA · Product ops

Content Operations Specialist for ByteDance's PICO Video XR streaming platform, focusing on US and international markets. Responsibilities include content curation, user lifecycle operations, third-party app integration, localized product operations, data analysis, and external partner relations. Requires 3+ years of experience in content operations or digital streaming, strong understanding of US pop culture and streaming trends, Chinese language fluency, and analytical skills.

What you'd actually do

  1. Own the daily content calendar for the US market. Hands-on selection of featured native XR content and 3D/2D video highlights to ensure the platform remains fresh, relevant, and culturally resonant.
  2. Execute localized campaigns to drive user acquisition, retention, and engagement. You will be responsible for creating in-app events, community outreach, and push notification strategies tailored to International user habits.
  3. Serve as the main point of contact for external streaming partners (e.g., YouTube, Netflix). Ensure their integration within our XR environment is optimized and troubleshoot operational issues to maintain a premium user experience.
  4. Act as the "voice of the US user." Work closely with the R&D and Product teams to provide feedback on UI/UX localization, feature requests, and regional bugs to ensure the app feels "native" to the US market.
  5. Independently track and analyze key metrics (DAU, Watch Time, Retention). You will be expected to turn raw data into actionable insights and regular reports for the global management team.

Skills

Required

  • Content operations
  • App growth
  • Digital streaming (OTT)
  • US market expertise
  • US pop culture understanding
  • Streaming trends understanding
  • Social media dynamics understanding
  • Chinese language fluency (written and spoken)
  • Data analysis
  • Data visualization tools (SQL, Tableau, internal Dashboards)

Nice to have

  • XR experience
  • VR/AR/MR experience
  • Spatial computing understanding
  • Partnership management
  • Cross-border organizational structure navigation

What the JD emphasized

  • end-to-end operational lifecycle
  • total ownership
  • Hands-on content curation
  • drive user acquisition
  • troubleshoot operational issues
  • provide feedback
  • track and analyze key metrics
  • turn raw data into actionable insights
  • 3+ years of hands-on experience
  • deep, intuitive understanding
  • proven track record of "getting things done" independently
  • comfortable being the sole owner of a project from ideation to execution
  • Experience using data visualization tools