Continuous Improvement Manager - Returns Center - Upper Marlboro, Md

Target Target · Retail · Leeland Rd, Upper Marlboro, MD

This role focuses on leading and owning continuous improvement initiatives within a distribution center, utilizing structured problem-solving strategies like Lean/Six Sigma. The manager will mentor teams, identify improvement opportunities, and implement process optimizations to enhance lead-time, quality, and cost. Experience with problem-solving tools and data analysis is required.

What you'd actually do

  1. Lead and own continuous improvement for a Distribution center’s functional area (i.e Replenishment/Fulfillment).
  2. Champion structured problem-solving strategies (Lean/Six Sigma/8 Step) and oversee program execution, keeping pace with growth and business challenges.
  3. Mentor, influence, and coach leaders and project teams to ensure successful deployment of initiatives, and alignment of continuous improvement principles, concepts, and methodologies.
  4. In partnership with building leaders, work to identify, prioritize, and lead through change the opportunities for lead-time, quality, and cost improvements.
  5. Lead the structured problem-solving implementation and sustainment of process optimization with a focus on key performance indicators.

Skills

Required

  • Four-year degree or equivalent experience
  • 3 to 6 years of experience in structured problem-solving (Green Belt preferred or equivalent experience)
  • Working knowledge of structured problem solving tools (DMAIC, Statistical Process Control, Kaizen, Process Mapping, 5S, Fishbone, etc.)
  • Proven strength in problem solving and advanced data/ statistical analysis
  • Project management skills including scoping, problem statements, goal definition, and timeline management
  • Strong training and mentoring skills with emphasis on team member development and engagement
  • Excellent interpersonal, communication, time management, organizational, presentation skills

Nice to have

  • Green Belt

What the JD emphasized

  • structured problem-solving
  • problem solving
  • structured problem solving tools
  • process optimization