Contract Manager

ElevenLabs ElevenLabs · AI Frontier · United States · Operations

This role is for a Contract Manager at ElevenLabs, an AI research and product company. The manager will support the Legal team on commercial contracting matters, including customer and vendor agreements, and assist with corporate and IP filings. The role requires strong organizational skills, experience in contract management, and familiarity with tech/SaaS contracting. While the company is AI-focused, this role is not directly involved in building or researching AI models.

What you'd actually do

  1. Negotiate, review, manage, and track customer and vendor agreements (NDAs, MSAs, SOWs, DPAs, amendments).
  2. Maintain contract records and reporting through our CLM systems and DocuSign.
  3. Coordinate commercial legal assignments by acting as an administrator for the legal team’s ticketing system through Ironclad
  4. Support contract negotiations and assist with template/playbook updates.
  5. Coordinate with cross-functional teams during contract review, acting as a key contact for the legal department by providing guidance on commonly requested edits, non-standard terms, policies, questions, etc.

Skills

Required

  • Highly organized, detail-oriented, and proactive
  • Strong communicator who enjoys collaborating with cross-functional teams
  • Curious, adaptable, and eager to learn the nuances of AI/SaaS contracting
  • Comfortable working independently in a distributed, high-trust environment
  • 5+ years of experience as a contract manager (in-house experience at a tech or SaaS company preferred)
  • Experience supporting GTM/Sales organizations with complex legal requests
  • Strong understanding of contract management and corporate governance
  • Experience supporting international entities and global teams
  • Proficiency with CLM tools (Ironclad, Salesforce, Asana, DocuSign) or similar systems
  • Excellent organizational skills and ability to manage competing deadlines

Nice to have

  • Genuinely interested in the future of AI and emerging technologies, bringing curiosity and enthusiasm to your role.
  • Familiarity with SaaS/AI contracting considerations is a plus.

What the JD emphasized

  • 5+ years of experience as a contract manager
  • in-house experience at a tech or SaaS company preferred
  • Familiarity with SaaS/AI contracting considerations is a plus