Contractor, Support Engineer I, Automation (2nd Shift)

Lila Sciences Lila Sciences · AI Frontier · One Charles Park, Cambridge, MA · Autonomous Science Platform

This role supports the AI Science Factory (AISF), an automated platform for drug discovery and bioengineering. The contractor will monitor and maintain workcells, triage issues, recover stalled runs, perform routine maintenance, and document shift events. The role requires troubleshooting electro-mechanical and software systems in a second-shift operation.

What you'd actually do

  1. Monitor and maintain AISF workcells during second shift, triaging instrument faults, software errors, and run failures as they surface.
  2. Coordinate with on-shift Research Operations scientists to prioritize recovery efforts and keep active experiments moving when multiple issues compete for attention.
  3. Troubleshoot electro-mechanical and software systems, using judgment about when to resolve in-shift versus stabilizing and handing off to day-shift engineers for fixes that need vendor support, parts, or extended downtime.
  4. Surface recurring failure patterns to the engineering team so root causes get addressed, not just symptoms.
  5. Run routine maintenance, setup, and teardown to keep workcells reliable across shifts.

Skills

Required

  • Bachelor's degree in Engineering, Biology, Chemistry, Materials Science, or a related field, or equivalent hands-on experience.
  • 1+ years of hands-on experience with lab automation, lab instrumentation, or production operations in a life sciences or physical sciences environment.
  • Ability to troubleshoot electro-mechanical equipment and software systems independently — on second shift, you're the automation engineer on site.
  • Strong written communication, particularly for shift handoff documentation the day team can act on without follow-up questions.
  • Willingness and availability to work a 2–10 PM weekday schedule on site in Cambridge, MA.

Nice to have

  • Experience with liquid handlers, plate-based workflows, or high-throughput screening instrumentation.
  • Familiarity with lab scheduling or workflow orchestration software (Cellario or similar).
  • Scripting or light programming ability (Python, C#, or similar) for log analysis or quick diagnostic work.
  • Exposure to robotic integration platforms or multi-instrument workcell environments.
  • Background in a 24/7 or multi-shift operations environment where structured handoffs were part of the workflow.

What the JD emphasized

  • second shift
  • second shift
  • second shift