Control Management Framework Integration – Issue Management and Data Quality Analyst

JPMorgan Chase JPMorgan Chase · Banking · Columbus, OH +1 · Corporate Sector

This role focuses on issue management and data quality within a control management framework at JPMorgan Chase. Responsibilities include preparing for working groups, executing data quality program activities, developing ad-hoc reports and dashboards (Tableau), supporting issue management governance, identifying process improvements, and managing multiple deliverables. The role requires strong communication, organizational, and analytical skills, with proficiency in Excel and the Microsoft Office suite. Familiarity with AI and LLMs is mentioned, but the core function is not AI development.

What you'd actually do

  1. Prepare for and manage Firmwide working groups, including agendas, materials, minutes, action tracking, and coordination of Teams/SharePoint content.
  2. Execute activities supporting the CORE Data Quality Program, including tracking, follow-ups, and documentation.
  3. Develop ad-hoc reporting and analysis using Excel and other approved tools to support program needs and leadership requests.
  4. Build, enhance, and maintain dashboards (Tableau and on-demand dashboards) to improve visibility and monitoring.
  5. Support issue management governance & oversight and ad-hoc activities.

Skills

Required

  • Bachelor's degree from a relevant field of expertise.
  • Strong verbal and written communication skills.
  • Strong organizational skills and ability to manage multiple tasks and deliverables.
  • Analytical skills with proficiency in Microsoft Excel and the Microsoft Office suite.
  • Comfort engaging with stakeholders and building relationships.
  • Self-motivated approach and ability to contribute across departments with risk awareness and delivery focus.
  • Familiarity with AI and usage of Large Language Models (LLM)

Nice to have

  • Tableau dashboarding skills.
  • Familiarity with Alteryx or other data analysis/manipulation tools.
  • Experience with process automation and improvement.