Control Manager - Associate

JPMorgan Chase JPMorgan Chase · Banking · Plano, TX +1 · Consumer & Community Banking

This role focuses on identifying and mitigating compliance and operational risks within the Consumer and Community Banking (CCB) organization at JPMorgan Chase. The Control Manager will partner with stakeholders to analyze risks, design and monitor controls using automation, AI, and data analytics, and lead control program projects to ensure regulatory compliance and drive improvements.

What you'd actually do

  1. Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions.
  2. Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.
  3. Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
  4. Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
  5. Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.

Skills

Required

  • financial services experience
  • controls
  • audit
  • quality assurance
  • operational risk management
  • risk management practices
  • data analysis
  • change management
  • data literacy
  • decision making
  • influencing
  • relationship building
  • presentation skills
  • systems thinking
  • collaboration

What the JD emphasized

  • Over 5 years’ experience in financial services, specializing in controls, audit, quality assurance, or operational risk management.