Control Manager Program – Vice President

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Corporate Sector

This role focuses on managing and improving the control environment within a financial institution, leveraging automation and potentially AI/LLM tools for risk and compliance tasks. The primary focus is on operational risk, control execution, and process improvement, rather than direct AI model development or deployment.

What you'd actually do

  1. Lead end-to-end delivery for the Compliance and Operational Risk Evaluation (CORE) program, including planning, coordination, and timely completion of required artifacts, outcomes, and communications
  2. Maintain an integrated delivery plan (milestones, dependencies, decisions, risks/issues) and run governance routines to drive transparent reporting and escalation
  3. Perform and support process mapping, risk and control identification, control design assessment, documentation, and evidence expectations aligned to program standards
  4. Monitor control performance and evaluation results to identify emerging risks and potential control weaknesses; reflect implications in plans and stakeholder updates
  5. Coordinate identification of control breaks and drive closure through root-cause analysis, remediation planning, ownership alignment, action tracking, and completion reporting

Skills

Required

  • Bachelor’s degree or equivalent experience
  • Minimum 7 years of experience in control management, audit, operational risk, compliance, data governance, finance, operations, or related disciplines
  • Demonstrated ability to lead delivery across multiple stakeholders, manage competing priorities, and meet tight deadlines
  • Strong risk and control expertise, including experience with Risk and Control Self-Assessment (RCSA) or comparable control frameworks
  • Experience assessing control design and evidence sufficiency and translating results into clear actions and operational risk implications
  • Proven ability to partner with independent risk/control functions (e.g., audit, testing teams, compliance) and deliver inspection-ready outputs
  • Experience translating control requirements into practical workflow and automation solutions
  • Hands-on familiarity with workflow/automation tooling (e.g., Alteryx or similar) and applying analytics to drive insights (e.g., issue trends, control performance)
  • Experience applying artificial intelligence / large language model (AI/LLM) solutions responsibly in a risk and controls context, including governance and data handling expectations
  • Excellent written and verbal communication skills, including executive-level materials (status, decisions needed, risks/issues)
  • Proficiency in Microsoft Excel, PowerPoint, and Word

Nice to have

  • Experience with business intelligence and data analytics tools (e.g., Alteryx, Tableau, Business Objects, QlikSense, or similar)
  • Experience using artificial intelligence / large language model (AI/LLM) tools to improve risk and controls work products (e.g., drafting or summarizing control narratives, procedures, and test results)

What the JD emphasized

  • control management
  • audit
  • operational risk
  • compliance
  • data governance
  • finance
  • operations
  • Risk and Control Self-Assessment (RCSA)
  • control design
  • evidence sufficiency
  • risk/control functions
  • workflow and automation solutions
  • artificial intelligence / large language model (AI/LLM) solutions responsibly in a risk and controls context
  • governance and data handling expectations