Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact on our business. Join a team that values innovation, collaboration, and continuous improvement.
As a VP Control Manager within the Consumer and Community Banking (CCB) organization, you'll be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Additionally, you'll ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job Responsibilities:
- Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks
- Harness advanced data analytics, automation, and technology to decode business needs, anticipate trends, and deliver solutions that elevate the control environment
- Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified and agile against emerging threats
- Inspire and guide a diverse team, cultivating a culture of innovation, operational excellence, and alignment with the organizational vision
- Forge strong partnerships with internal stakeholders, driving open communication and collaboration to uphold integrity and achieve strategic milestones
Required Qualifications, Capabilities and Skills:
- 7+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
- Risk Management & Controls: Makes independent risk-based decisions in complex situations, develops and improves escalation procedures and control frameworks, advises stakeholders across Legal, Compliances, Audit, and Risk with deep regulatory knowledge, and trains others on risk management practices.
- Analytical Thinking: Conducts sophisticated analysis in complex situations, synthesizes data to uncover root causes and risks, rigorously challenges assumptions, and advises stakeholders on analytical approaches.
- Change Management: Designs and executes change management strategies for complex initiatives, drives adoption while minimizing disruption, leads stakeholders through organizational change, and trains others on best practices.
- Data Literacy: Analyzes complex data with sophisticated techniques, implements robust controls throughout data lifecycle, translates data into compelling insights driving business decisions, and trains others on data practices.
- Decision Making: Makes high-quality decisions in complex, ambiguous scenarios, rigorously evaluates options and trade-offs, facilitates stakeholder alignment and consensus, and advises others on decision frameworks and escalation timing.
- Influence: Persuades stakeholders in complex scenarios, navigates negotiations with data-driven arguments, builds influential cross-functional relationships across Legal, Compliance, Audit, and Risk, and advises others on engagement strategies.
- Internal Stakeholder Management: Manages complex stakeholder relationships across CCB, Legal, Compliance, Audit, and Risk, tailors communication to diverse audiences, navigates competing interests to drive mutual outcomes, and advises teams on stakeholder management.
- Presentation Skills: Designs and delivers compelling presentations to senior management and complex audiences, tailors messaging to diverse executives, and advises others on presentation strategy.
- Systems Thinking: Analyzes complex systems and interdependencies, anticipates cascading impacts, designs holistic solutions, and advises stakeholders on systems-level considerations.
- Teamwork: Leads cross-functional teams in complex initiatives, integrates diverse perspectives across Legal, Compliance, Audit, and Risk, fosters inclusive collaboration, and advises others on team dynamics.
- Policies, Procedures, and Regulatory Requirements: Demonstrates deep policy and regulatory expertise across businesses and products, interprets requirements in ambiguous scenarios to strengthen risk and control environment, and advises stakeholders on compliance.
- Automation & Machine Learning Awareness: Identifies high-impact automation and ML opportunities in complex initiatives, evaluates feasibility and business value, translates technical capabilities into compelling business cases, and advises teams on automation strategy.
- Knowledge Sharing & Lessons Learned: Leads structured knowledge transfer for complex projects, establishes repositories and communities to prevent repeated mistakes, synthesizes lessons into actionable improvements, and advises teams on knowledge management.