Core Account Manager

Monday.com Monday.com · Enterprise · Atlanta, GA · Consulting

Account Manager at monday.com, a company that provides an AI work platform. The role focuses on generating revenue from paying customers, managing a portfolio of accounts, identifying expansion opportunities (upsell, cross-sell), and consulting with customers on their internal processes. The role requires B2B SaaS sales experience and customer-facing skills.

What you'd actually do

  1. Be responsible for generating revenue from paying customers to achieve sales quotas.
  2. Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders.
  3. Proactively own and manage a portfolio of paying accounts and be their main point of contact at monday.com.
  4. Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.).
  5. Consult with customers on their internal processes and challenge leaders to drive change across their organization.

Skills

Required

  • 3-6 years of B2B SaaS sales account management experience with a focus on upsells, cross-sells, and expansion opportunities
  • Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
  • Strong customer-facing and presentation skills with ability to establish credibility with executives
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy!
  • BA/BS degree or equivalent, relevant work experience

Nice to have

  • master AI tools