Corporate Account Manager (hybrid)

CrowdStrike CrowdStrike · Enterprise · Austin, TX +2 · Remote

CrowdStrike is seeking a Corporate Account Manager to serve as a trusted security consultant for medium to large enterprise customers, driving business growth through strategic upsell and cross-sell opportunities for their AI-native cybersecurity platform. The role involves managing renewals, achieving sales quotas, identifying expansion opportunities, and providing customer feedback to the Product Management team.

What you'd actually do

  1. Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
  2. Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
  3. Achieve a quota of new sales growth within customer base.
  4. Be a customer advocate, driving relationships with key customers and creating new champions.
  5. Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.

Skills

Required

  • 2+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.
  • Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.
  • Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
  • Strong technical aptitude and ability to learn new concepts quickly.
  • Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
  • High level of comfort handling client objections and negotiations.

Nice to have

  • Security or Saas experience is a plus.
  • Bachelor's degree is preferred
  • Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandlar

What the JD emphasized

  • AI-native platform