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**Job Function: **
Quality
**Job Sub Function: **
Customer/Commercial Quality
Job Category:
People Leader
All Job Posting Locations:
Mexico City, Mexico
Job Description:
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
DePuy Synthes is recruiting for a CQ Supervisor, NC located in Mexico City Mexico
Job Overview
The CQ Supervisor, NC is responsible for supervising execution of Commercial Quality activities related to nonconformance (NC) management and compliance within the local market. This role ensures consistent adherence to quality system requirements, regulatory expectations, and internal policies while supporting effective investigation, documentation, and resolution of quality issues. The position plays an important operational leadership role by guiding day‑to‑day quality execution, supporting audit readiness, and strengthening compliance across commercial and distribution operations.
Key Responsibilities
Supervise execution of Commercial Quality activities related to nonconformance management and compliance.
Ensure timely identification, documentation, investigation, and closure of quality nonconformances.
Monitor quality performance, trends, and risks; support corrective and preventive actions.
Ensure consistent application of global and local quality procedures, work instructions, and controls.
Support internal audits, external audits, and health authority inspections related to Commercial Quality processes.
Partner with Commercial, Regulatory Affairs, Supply Chain, and Operations teams to support compliant product distribution and lifecycle activities.
Provide day‑to‑day guidance and oversight to team members supporting Commercial Quality execution.
Contribute to continuous improvement initiatives to enhance compliance, consistency, and operational effectiveness.
Qualifications
Education:
Bachelor’s degree in Quality, Engineering, Life Sciences, Regulatory Affairs, or a related discipline (required).
Advanced degree in a scientific or quality‑related field (preferred).
Experience and Skills:
Required:
Typically 4-6 years of experience in Quality, Compliance, Regulatory, or related roles within a regulated industry.
Working knowledge of Quality Management Systems and regulatory requirements impacting commercial operations.
Experience supporting audits, inspections, or compliance assessments.
Ability to supervise operational quality activities and support consistent execution.
Preferred:
Experience in medical devices, healthcare, or other highly regulated industries.
Familiarity with Latin America regulatory and compliance expectations.
Experience working in a multinational or matrixed organization.
Prior experience providing informal leadership or supervisory support.
Quality or Regulatory certifications (e.g., ASQ, RAC).
Strong attention to detail, documentation, and organizational skills.
Effective communication and cross‑functional collaboration skills.
Other:
Language: Spanish required; English proficiency preferred.
Travel: Limited; occasional domestic travel within Mexico.
Certifications: Quality or Regulatory certifications preferred but not required.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
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**Required Skills: **
Preferred Skills:
Business Savvy, Compliance Management, Continuous Improvement, Corrective and Preventive Action (CAPA), Developing Others, Fact-Based Decision Making, Give Feedback, Inclusive Leadership, ISO 9001, Leadership, Quality Control (QC), Quality Management Systems (QMS), Quality Processes, Quality Standards, Standard Operating Procedure (SOP), Team Management