The Opportunity
Reporting to the Director of AI/ML Customer Engineering, New Business Ventures, we're seeking a Creative Solutions Engineer who combines enterprise technical presales expertise with deep creative workflow knowledge and AI/ML enthusiasm. This role bridges the gap between complex technical solutions and creative business outcomes, driving both new customer acquisition and existing customer expansion.
You'll partner with a team of sales specialists, product leaders, engagement managers, and forward deployed engineers to deliver transformative solutions for some of the world's largest and most innovative brands.
What you'll do
Presales & Solution Design
Lead technical discovery sessions and executive workshops to identify high-value use cases that unlock measurable business value
Architect and present comprehensive technical solutions to C-suite executives, aligning Adobe's capabilities with strategic business objectives
Design enterprise-grade integrations and workflows, collaborating with cross-functional teams through the enterprise sales cycle
Technical Leadership & Prototyping
Build and demonstrate compelling technical prototypes and next generation creative workflows using Adobe APIs, AI services, and other related technology.
Script, produce, and deliver executive-level technical demonstrations that translate complex capabilities into clear business value
Design technical architectures that bridge creative tools, enterprise systems, and AI/ML capabilities
Serve as the technical authority on Adobe Firefly Services, Creative Cloud APIs, and Digital Experience technologies
Customer Success & Account Expansion
Maintain ongoing relationships with key stakeholders post-signature, ensuring successful implementation and adoption
Identify and develop new use cases within existing accounts, driving expansion opportunities and deeper platform adoption
Present progress updates and strategic roadmaps to customer leadership teams, maintaining executive sponsorship
Strategic Impact & Innovation
Influence Adobe product roadmaps based on real-world enterprise customer feedback and market trends
Synthesize emerging technology trends and their strategic impact on Adobe's platform
Represent Adobe at industry events, customer advisory boards, and technical conferences
What you will need to succeed
Creative Presales Engineering Skills
8+ years combined technical presales and customer success experience with enterprise software solutions
Proven track record advancing enterprise deals and growing existing accounts through technical validation
Exceptional executive presence with C-suite presentation experience and ability to manage multi-stakeholder processes
Knowledge of AI/ML concepts and practical experience implementing AI-powered solutions
Hands-on experience with enterprise creative production workflows using Adobe Creative Cloud or competitive tools
Experienced JavaScript full-stack developer who is comfortable developing and deploying enterprise applications with AWS or Azure.
Communication & Leadership
Ability to translate complex technical concepts into clear business value propositions
Ability to storyboard, produce, and edit your own demos using Pr, Ps, AEM, Workfront, Frame, Express etc.
Track record of maintaining customer satisfaction and driving technical adoption
Personal Attributes
Extreme ownership mentality with founder-style work ethic and commitment to customer success
Growth mindset with curiosity about emerging technologies and continuous learning
Collaborative teammate with low ego, always ready to help.
Flexible to travel as needed (max 20%)
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
** Let’s Adobe together**
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,000 -- $257,550 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $177,900 - $257,550 In New York, the pay range for this position is $177,900 - $257,550 In Washington, the pay range for this position is $161,700 - $234,150
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.
**Massachusetts: **
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.