There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we’re all about at John Deere. And it’s why we’re investing in our people and our technology like never before in our more than 185 - year history. Here the world’s brightest minds are tackling the world’s biggest challenges. If you believe one person can make the world a better place, we’ll put you to work. RIGHT NOW.
Title: CREDIT ANALYST II-Monterrey
Primary Location: Monterrey
Function: Financial Services (CA)
John Deere is a foremost leader in the ag equipment business, and we continue to put a solid stamp on other industries. For over 185 years, the company’s portfolio of groundbreaking products has grown to include industries related to and outside of agriculture, including Turf, Construction and Forestry and Wind Technologies. The image of John Deere is no longer that of a signature green tractor meandering across a field; it’s been replaced with an image of acceleration, swift progress, and innovative leaping toward the company’s 200th year. The product line alone serves as proof with advances in machine performance, equipment automation, fleet management, and John Deere’s ongoing investment in emerging markets.
Note: All candidates should have their tax situation certificate (Constancia de Siituación Fiscal) up to date with the salary regime to be eligible for the hiring process.
Main Responsibilities
Independently makes decisions on moderately complex, higher dollar limit credit applications for revolving finance products, notes and/or leases following the credit guidelines, policies and procedures established by the Company. Review and authorize transactions against customer's current credit limit , shift or increase limits as needed to accommodate for transactions. Be responsible for providing a high level of support and maintenance of dealer/partner relationships in a fast-paced high-volume call center environment. Develop and maintain business relationships with dealers/merchants, area sales managers and others specific to position. Proactively perform reviews on accounts that show a decline in their credit file to help mitigate risk by potentially taking adverse action
What Skills You Need
- Collate and analyze credit information associated with authorization score, credit limit availability, pay history and credit bureaus in conjunction with applying credit structuring guidance using pre-set tools, methods and formats. Involves working independently.
- Interpret data and identify possible answers in relation to credit requests and profile assessments. Involves navigating a wide variety of processes, procedures and precedents.
- Assist with solving problems, answering questions, and counseling dealers/merchants with completing financial documentation.
- Provide a quality service to channels by answering phone calls when credit applications are not automatically approved. Responsibilities may include processing cases, dealing with complex queries and investigating and proposing risk-based solutions.
- Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility. Select appropriate documents based on policies and procedures.
- Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
- Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.
What Makes You Stand Out
- **Call center and finance industry experience **
- Professional fluent English
- Analyze Alternatives and Recommend Solutions
- Customer-Focused Approach
- Policy and procedures
- Financial analysis
- Underwriting Process Principles
- Driving Sustainable Results
- Operating Globally and Inclusively
- Making Sound Decisions
- Communicating with Impact
- Delivering Customer Value
- Engaging & Inspiring
Education
- Bachelor's Degree or Equivalent Level
This position will be posted for a minimum of 10 business days and unposted when a qualified pool of candidates is achieved.
Candidates must have the necessary work permits to work in the country.