This role will:
- Model the Ford OS Behaviors when completing assignments for all CBR responsibilities
- Demonstrate willingness to learn, take on new assignments, and show the ability to continually improve.
**Position Duties **
The Credit Bureau Reporting and Dispute Analyst position duties may include, but are not limited to, the following tasks:
Complete scheduled reviews of credit bureau processes to ensure consumer tradelines are accurately reported
Become central point of contact in the organization for all credit reporting and credit history dispute matters
Complete scheduled reviews of responses to consumer disputes submitted to ensure the accuracy of response
Prepare reports and present finding of reviews
Develop and track corrective actions where needed and drive to resolution
Become well versed with the Credit Reporting Resource Guide and Metro 2 Format
Develop action plans, track open issues and provide status updates to management on a regular basis
Maintain an effective working relationship with representatives from the Consumer Reporting Agencies
Support company initiatives and special projects from a credit reporting perspective
Provide testing support on system changes that are implemented
Sponsor all credit bureau and consumer dispute related procedures
Provide support to credit bureau related administrative tasks
Strong analytical skills
Proficient in credit bureau reporting and disputes
Strong drive for results, commitment to quality, and attention to detail
Excellent communication skills; oral and written
Collections and Customer Service Experience a plus
Compliance experience a plus
Proficient knowledge of MS-Office Suite (Word, Excel, PowerPoint)
Must be self-motivated and able to multi-task