Credit & Collections Manager

Weights & Biases Weights & Biases · Data AI · Dallas, TX · Finance

This role is for a Credit & Collections Manager at CoreWeave, a cloud infrastructure company. The primary focus is on managing a large AR portfolio, conducting credit risk analysis, overseeing outsourced teams, and resolving escalations. While the role mentions AI integration and leveraging AI tools for collections, the core responsibilities are traditional finance and credit management, not AI/ML development or research.

What you'd actually do

  1. Oversee and manage an AR portfolio exceeding $2B, ensuring timely collections, strong cash flow, and minimized bad debt exposure.
  2. Conduct detailed credit reviews for new opportunities and existing customers within Salesforce (SFDC), ensuring approvals align with company credit policies and risk tolerance.
  3. Manage, train, and oversee the performance of outsourced collections teams in Costa Rica and Poland, ensuring compliance with SLAs, quality standards, and internal controls.
  4. Act as the primary point of contact for internal and external escalations, resolving disputed invoices and negotiating payment plans as needed.
  5. Design, maintain, and analyze key AR and collections metrics, including DSO, aging buckets, and cash forecasts, and present insights to executive leadership.

Skills

Required

  • Credit & Collections experience
  • Portfolio management
  • Credit risk analysis
  • Vendor management
  • Escalation and dispute resolution
  • Financial reporting and analytics
  • Month-end close processes
  • Order-to-cash process improvement
  • Cross-functional collaboration
  • Policy and controls ownership
  • Salesforce (SFDC) proficiency
  • Financial statement analysis
  • SOX compliance
  • Advanced Excel skills
  • ERP systems (NetSuite, Oracle, or SAP)
  • AI/ML familiarity for collections automation
  • Strong written and verbal communication skills
  • Leadership and team management

Nice to have

  • Experience in SaaS, Cloud Infrastructure, or Technology Hardware environments
  • BI tools (Tableau, Power BI, Looker)
  • International AR operations and multi-currency collections

What the JD emphasized

  • oversee a global Accounts Receivable portfolio exceeding $2B
  • perform credit reviews for new and existing customers with contracts at or above $3M in Total Contract Value (TCV)
  • oversee outsourced Accenture teams in Costa Rica and Poland
  • primary point of contact for escalations related to complex billing and collection issues
  • partner closely with Billing, Revenue Accounting, RevOps, Sales, Legal, and Treasury
  • 7+ years of progressive experience in Credit & Collections, including at least 3 years managing large, enterprise-level portfolios
  • Strong experience using Salesforce (SFDC) for credit approvals, workflow management, and escalations.
  • Deep understanding of financial statements, credit risk assessment, and SOX-compliant processes.
  • AI/ML (Machine Learning) Familiarity: A strong interest in or experience with leveraging AI tools to automate collections workflows, predict credit risk, or analyze customer payment behaviors.
  • Experience in SaaS, Cloud Infrastructure, or Technology Hardware environments.
  • balance aggressive cash collection goals with long-term customer relationship management.