Critical Environment Industrial Controls Systems Engineer

Microsoft Microsoft · Big Tech · Milan, Lombardy, Italy · Service Engineering

This role focuses on maintaining and managing Industrial Controls Systems (ICS) within Microsoft's mission-critical datacenters, ensuring their availability, data quality, security, and service management. Responsibilities include site-level program and project management for ICS, governing access, and promoting a culture of safety and security. The role requires a Bachelor's Degree in a relevant technical field and experience in software, network, service, or systems engineering, or industrial controls.

What you'd actually do

  1. Maintaining ICS availability, data quality, service and change management, reporting, and the security of all ICS systems in the Data Centers.
  2. Site level ICS program and project management, and both govern and directly participate in the execution of global initiatives related to ICS systems.
  3. Managing, servicing, and governing Microsoft’s electrical and mechanical industrial control systems (ICS) to include servers, applications, networks, and device infrastructure deployed within Microsoft’s 24x7x365 mission-critical datacenters.
  4. Governing logical and physical access, approval, and permissions related to all ICS systems, networks, workstations, and servers that provide datacenter monitoring and controls.
  5. Empowering a culture of safety and security in global datacenter operations by complying with CO+I’s safety programs and policies and completing compliance knowledge assessments.

Skills

Required

  • Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field
  • 2+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls

Nice to have

  • Critical Environments, Electrical, Industrial, or Mechanical experience
  • 3+ Years of experience in an operational, mission-critical, 24x7x365 facility
  • 1.5+ Years of experience in the design and/or commissioning of Industrial Controls Systems (ICS) in datacenter critical environments including the Modbus and BACnet protocols.
  • 2+ Years of experience with the operation and maintenance of building electrical systems (Power distribution, grounding, fire alarm, and related controls systems) and mechanical systems (HVAC, Chilled Water, DX Refrigerant, Evaporative, and related controls systems)
  • Project management experience with a focus on agile methodologies.
  • Knowledge of construction techniques and terminology including the ability to read and interpret blueprints, construction drawings and documents
  • Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
  • Ability to balance competing demands for resources and adapt to changing priorities.
  • Proven ability to deliver projects on-time and adherence to deadlines.

What the JD emphasized

  • mission-critical datacenters
  • 24x7x365 mission-critical datacenters
  • industrial control systems (ICS)
  • Industrial Controls Systems (ICS)