Cross Domain Field Service Representative (onsite)

RTX RTX · Aerospace · fort shafter, HI +1 · Engineering

This role involves maintaining and optimizing cross-domain hardware, software, and configurations, including managing server stacks, VMs, SANs, and appliances. Responsibilities include user account management, system patching, installations, updates, backup/recovery, supporting accreditation events and security audits, sustaining web applications, monitoring systems, troubleshooting technical issues, and ensuring connectivity for mission-critical systems. The role also focuses on driving continuous improvements to cross-domain processes.

What you'd actually do

  1. Managing multiple server stacks, virtual machines (VMs), storage area networks (SANs), and cross-domain appliances.
  2. Creating and maintaining user accounts in compliance with customer and program policies.
  3. Performing tasks such as system patching, full installations, software updates, and backup/recovery.
  4. Supporting system accreditation events, Site-Based Security Assessments (SBSA), and security audits.
  5. Coordinating with local facility and unit support teams to maintain network and datacenter availability.

Skills

Required

  • Security+ or higher DoD 8570 certification
  • Experience with server stacks, virtual machines, storage area networks, and cross-domain appliances
  • User account management
  • System patching, installations, software updates, backup/recovery
  • System accreditation support
  • Web application sustainment
  • System monitoring and reporting
  • Troubleshooting hardware, software, and network issues
  • Active TS/SCI U.S. government issued security clearance

Nice to have

  • Linux+ certification
  • Linux system maintenance and automation (e.g., BASH scripting, Python, Ansible)
  • Structured data standards (e.g., XML, KML, FMV Metadata)
  • VMware virtualization environments
  • Military experience with Linux-based Military Intelligence systems
  • Prior military communication experience (e.g., U.S. Army MOS 35T)

What the JD emphasized

  • Active and transferable U.S. government issued security clearance is required prior to start date.
  • U.S. citizenship is required
  • TS/SCI - Current
  • Active and existing security clearance required on day 1
  • Security+ or higher DoD 8570 certification
  • minimum 5 years prior relevant experience
  • minimum 3 years of experience
  • 9 years of relevant experience