Customer Account Executive

Tailscale Tailscale · Enterprise · Denver, CO · Hybrid · Sales

Customer Account Executive responsible for expanding and renewing current customer accounts by finding additional use cases, educating clients on new features, and ensuring successful adoption of Tailscale. Partners with Solutions Engineering, Customer Success, Support, Marketing, and Product teams.

What you'd actually do

  1. Become an expert in how Tailscale helps our customers
  2. Build a credible pipeline every quarter by engaging with clients on upsells and renewals
  3. Own an upsell and renewal number across your accounts
  4. Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
  5. Generate short-term results while maintaining annual pipeline coverage

Skills

Required

  • Quota-carrying or closing experience
  • AE or AM role experience
  • Experience selling developer and/or technical products
  • Experience in a product-led growth (PLG) motion
  • Experience presenting to senior managers and executives
  • Ability to manage many opportunities simultaneously
  • Track record of meeting and exceeding quota
  • Experience using Gong, or similar, to collaborate internally and manage pipeline
  • Experience partnering with a Sales Engineering team, support, and customer success team

Nice to have

  • Strong desire to join a high-growth software startup in a fully remote role

What the JD emphasized

  • 1 year of quota-carrying or closing experience
  • Has sold developer and/or technical products
  • Experience presenting to senior managers and executives
  • The ability to manage many opportunities simultaneously at various stages
  • strong track record of meeting and exceeding quota