Customer Enabling Engineer

Intel Intel · Semiconductors · Arizona, Phoenix, United States +3

Seeking a Sr. Principal Engineer, Customer Enabling to lead innovation in Intel's assembly packaging technologies. This role involves technical collaboration with customers, translating product requirements, participating in technology tradeoff decisions, managing customer dashboards, and ensuring high-quality outcomes in packaging processes and materials. The engineer will also drive standardization of quality systems, product qualification, and mentor technical leaders.

What you'd actually do

  1. Be the center point of contact for all technical collaboration with the customer, that includes but not limited to Critical to Function Data, Schedule, demand/sample size, reliability requirements, certification, NPI and 1st Silicon coordination with customer etc.
  2. Collaborate with Customer Packaging team to translate product requirements into package architecture specification, co-define test vehicle and product strategy and manage the schedule, cycle time negotiation.
  3. Participate in technology tradeoff decisions ensuring packages conform to electrical, mechanical, thermal, and reliability standards, specifications, and landing zones.
  4. Translate the requirements to the internal execution teams and manage customer dashboards via performance against execution (PAS)
  5. Collaborate with silicon and package execution leads to ensure high quality outcomes and aids in removing roadblocks.

Skills

Required

  • package design and development
  • manufacturing quality assurance
  • process characterization
  • Testing including Wafer and package Testing
  • statistical methods
  • experimental design
  • reliability modeling
  • package architecture
  • design for manufacturability
  • lead initiatives
  • disciplined execution

Nice to have

  • mentoring and coaching
  • developing technical leaders
  • communication and influence
  • drive collaboration
  • innovation
  • technical contributions in packaging technology
  • learning agility
  • adaptability
  • strategic problem-solving
  • creativity

What the JD emphasized

  • packaging technologies
  • quality and reliability
  • technical collaboration
  • customer engagement