As a Customer Engineer in Google Public Sector, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.
You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will have a passion for building new relationships, with experience in prospecting and building out greenfield territories.
You will be a part of a various team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Identify and qualify business opportunities alongside the team, understanding key customer technical objections, and developing strategies to resolve technical blockers.
- Apply Google Cloud expertise to support the technical relationship with customers, including technology advocacy, bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Define integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement complete solutions on Google Cloud.
- Design and deliver art of the possible demonstrations for Federal Civilian agencies by integrating human-centric UI/UX design with scalable cloud infrastructure to visualize and solve mission issues.
Qualifications
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders in the Federal government.
- Experience migrating systems to the cloud, building custom Generative AI applications, and developing demos that validate business value.
- Ability to travel up to 50% of the time.
Preferred qualifications:
- Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
- Experience driving the entire sales cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
- Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
- Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
- Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.