Customer Engineer, Platform, Google Cloud

Google Google · Big Tech · Singapore +1

Customer Engineer for Google Cloud Platform, focusing on technical sales, solution architecture, and customer engagement to drive adoption of GCP services. This role involves understanding customer business needs, architecting solutions, and supporting technical wins and delivery plans.

What you'd actually do

  1. Develop and own the technical account plan and strategy, participating in planning and supporting business goals.
  2. Combine business, programming, and solutions architecture expertise to show the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.
  3. Architect cross-pillar solutions, drive technical wins, and define delivery plans for customers, continue to lead the technical engagement in the solution phase.
  4. Facilitate the post-business transition by supporting pricing activities and transitioning the delivery plan to implementation teams.
  5. Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Skills

Required

  • cloud native architecture
  • customer-facing or support role
  • cloud engineering
  • on-premise engineering
  • virtualization
  • containerization platforms
  • presenting to technical stakeholders or executive leaders
  • programming languages
  • debugging
  • systems design
  • prototyping
  • demos
  • customer workshops

Nice to have

  • Cloud Artificial Intelligence (AI)
  • managing the business cycle
  • security concepts
  • migrating applications and services to cloud platforms
  • building technical strategies

What the JD emphasized

  • 10 years of experience with cloud native architecture in a customer-facing or support role.