Customer Engineer, Smb, Artificial Intelligence

Google Google · Big Tech · Dublin, Ireland

Customer Engineer for Google Cloud Platform, specializing in AI capabilities to drive growth for SMB customers. This role involves preparing and delivering product messaging, owning technical aspects of solutions, and acting as a strategic technical advisor by architecting GCP solutions with AI/ML at their core.

What you'd actually do

  1. Prepare and deliver product messaging that highlights the Google Cloud value proposition using techniques such as slide presentations, product demonstrations, white papers, and documents.
  2. Own the technical aspects of solutions, including providing high-impact Google Cloud Platform (GCP)/AI product demonstrations, and briefing customer executives on AI-driven business transformations.
  3. Dedicate continuous time to mastering Google’s latest AI technologies, maintaining a razor-sharp edge to act as the ultimate AI authority for customers.
  4. Act as the strategic technical advisor for SMB customers, architecting holistic GCP solutions with AI and Machine Learning at their core.

Skills

Required

  • cloud native architecture
  • customer-facing or support role
  • engaging with, or presenting to, technical stakeholders or executive leaders

Nice to have

  • Google Cloud Professional Machine Learning Engineer or Professional Data Engineer certification
  • GCP Professional Cloud Architect/Associate Customer Engineer
  • prospecting, and building and maintaining customer relationships
  • inspiring customers with the "art of the possible" using AI
  • AI, machine learning frameworks, or data science platforms
  • Deep passion for continuous learning in the AI space
  • translate AI concepts into practical, revenue-generating business solutions

What the JD emphasized

  • AI capabilities
  • AI/ML
  • AI-driven business transformations
  • AI technologies
  • AI authority
  • AI and Machine Learning