Customer Facing Software Architect

Adobe Adobe · Enterprise · San Jose, CA +2

This role is for a Customer Facing Software Architect at Adobe, focusing on architecting and building new production-grade product features for large enterprise clients. The architect will translate customer requirements into scalable system architectures, drive technical governance, lead strategic integrations, champion operational excellence, and provide executive technical advisory. The role involves hands-on prototyping and cross-functional collaboration to feedback field insights into the product roadmap. While not directly building AI models, the role operates within Adobe's Digital Experience organization, which is a mature enterprise AI domain.

What you'd actually do

  1. Own the end-to-end technical vision for complex implementation projects, translating ambiguous customer requirements into scalable, secure, and high-performance system architectures.
  2. Establish and enforce design patterns, API specifications, and coding standards to ensure that solutions are not only functional but also maintainable and compliant with enterprise security policies.
  3. Design robust integration strategies between Adobe Experience Cloud and diverse client technology stacks (legacy systems, cloud-native apps, and third-party data platforms), ensuring seamless data flow and interoperability.
  4. Define the strategy for system observability, reliability, and high availability (HA/DR), guiding engineering teams to build "self-healing" and resilient production environments.
  5. Lead high-stakes architectural workshops with client stakeholders (up to C-level) to align technical roadmaps with business objectives and drive consensus on implementation strategies.

Skills

Required

  • Java/JVM ecosystem
  • modern application frameworks (e.g., Spring Boot)
  • Distributed System Design
  • microservices
  • Event-Driven Architectures (EDA)
  • complex API integration patterns (REST, GraphQL, gRPC)
  • Data Architecture
  • high-throughput persistence layers
  • data models across Relational, NoSQL, and Search platforms (e.g., Elasticsearch)
  • Cloud-Native principles
  • container orchestration (Kubernetes, Docker)
  • major cloud providers (AWS, Azure, or GCP)
  • Security and Compliance
  • SOC2
  • GDPR
  • enterprise-grade security standards

Nice to have

  • public technical communication
  • speaking at major industry conferences
  • publishing technical white papers
  • maintaining a widely-read engineering blog
  • Adobe Experience Manager (AEM)
  • Adobe Analytics
  • Adobe Experience Platform (AEP)
  • Big Data & Streaming Architectures
  • real-time data ingestion and processing pipelines
  • Apache Kafka
  • Spark
  • Flink
  • Databricks
  • Infrastructure as Code (IaC)
  • Terraform
  • Ansible
  • Helm
  • AdTech/MarTech Domain Knowledge
  • Real-Time Bidding (RTB)
  • Customer Data Platforms (CDP)
  • personalization engines
  • Legacy Modernization
  • migrating monolithic legacy systems to microservices or cloud-native architectures
  • Strangler Fig pattern
  • Open Source Leadership
  • Active contributions to open-source projects

What the JD emphasized

  • at least 5 years in a Solution or Systems Architecture role
  • enterprise security policies
  • enterprise-grade security standards