Customer Instructional Systems Designer​ (instructional Design)

Boeing Boeing · Aerospace · Maryland Heights, MO

Boeing is seeking a Customer Instructional Systems Designer to develop training modules for fighter aircraft. This role involves needs assessments, curriculum design, and collaboration with subject matter experts to create technical learning solutions for military customers. The position requires experience in instructional design, project management, and working with military platforms.

What you'd actually do

  1. Identifies, designs, and conducts relevant analyses to identify training needs, assess competencies, learn analytics, ensure compliance requirements, evaluate technology and media options, and measure fidelity and quality
  2. Research information for new products when source information and data is not complete or available.
  3. Work autonomously and collaboratively while in a team environment.
  4. Collaborate with subject matter experts (SMEs), engineers, and other stakeholders to gather content and ensure technical accuracy in training materials. Work with stakeholders through the design review process, reconciling quality and technical review, contractual requirements, and ongoing customer expectations.
  5. Work on programs with high visibility while learning new processes, content, training devices, and tools quickly.

Skills

Required

  • Experience with instructing and/or training on military platforms, and/or experience writing and editing training materials and courseware
  • Familiarization with training program analysis, design and development processes
  • Self-starter and have the ability to work independently
  • Ability to act as a liaison between business stakeholders and subject matter experts.
  • Excellent customer service skills, with an advanced understanding of relationship building.
  • Able to deal with ambiguity: can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; can comfortably handle risk and uncertainty.
  • Exceptional influence without authority and excellent collaboration skills
  • 3+ years of experience working in project management and the ability to work on several projects simultaneously

Nice to have

  • 5+ years of higher education and/or related work experience (Higher education includes college, university, technical school, licensing/certification programs, etc.)
  • Experience working on defense programs with military customers.
  • High level of skill in Microsoft Office applications.
  • Experience designing in platforms like Storyline, Articulate, and Captivate.
  • Experience working with LMS like Moodle and Cornerstone on Demand.
  • Experience working with legal contracts, copyright laws, export and import controls.
  • Experience with Agile, Lean, and/or Six Sigma.
  • Experience working with engineering documents.
  • Experience creating contract data requirements lists (CDRLs) for government programs

What the JD emphasized

  • 3+ years of experience working in project management