Customer Marketing Manager

Cursor Cursor · Coding AI · San Francisco, CA · Marketing

Customer Marketing Manager at Cursor, a company focused on automating coding. This role will develop CXO advocacy programs, leverage customers as storytellers, and drive company growth through the customer base. It involves close collaboration with Sales, Field Engineering, Product, and Marketing teams to integrate customer voices into launches, brand moments, events, and go-to-market strategies. Success is measured by advocacy, executive relationships, and customer-influenced pipeline/revenue. The role requires building programs and narratives to deepen customer adoption, encourage public sharing of results, and foster advocacy across networks. It's a high-agency, operator role focused on strategy, building from scratch, and continuous iteration, working cross-functionally to drive retention, expansion, and word-of-mouth.

What you'd actually do

  1. Own Cursor’s customer marketing motion: define the highest-leverage customer segments, tailor programs to build advocacy, then translate that into focused execution.
  2. Build and scale customer proof: develop case studies, testimonials, and thought leadership that drive product pull and accelerate sales cycles.
  3. Create advocacy programs: design and run customer champion programs, reference programs, and other campaigns.
  4. Partner with Product and Product Marketing on launches: ensure releases include our customer’s voices and translate into value narratives, enablement, and adoption campaigns.
  5. Work closely with the Global Field Marketing team: support customer events and community moments like workshops, executive round tables, customer advisory boards, and other first-party events like our annual conference.

Skills

Required

  • customer marketing
  • advocacy programs
  • case studies
  • testimonials
  • storytelling
  • cross-functional collaboration
  • program management
  • metrics and measurement

Nice to have

  • marketing to developer audiences
  • understanding technical team adoption
  • customer lifecycle programs
  • attribution and experimentation

What the JD emphasized

  • built customer marketing programs end-to-end