Customer Program Manager - Rack Scale Cpu Solutions

AMD AMD · Semiconductors · Santa Clara, CA · Engineering

Customer Program Manager for Rack Scale CPU Solutions at AMD, focusing on hyperscale, AI, cloud, and enterprise customers. Requires strong technical program management, customer engagement, and cross-functional leadership to drive complex initiatives in server and data center infrastructure.

What you'd actually do

  1. Lead end-to-end customer engagement and execution for rack scale CPU platform initiatives across strategic accounts.
  2. Drive cross-functional alignment across CPU, GPU, networking, platform engineering, firmware, validation, quality, and operations teams.
  3. Coordinate complex technical programs involving multi-business-unit dependencies and ecosystem integration.
  4. Partner closely with OEMs, ODMs, silicon vendors, infrastructure partners, and direct customer engineering teams to ensure program success.
  5. Manage program schedules, milestones, risks, dependencies, escalation management, and execution readiness.

Skills

Required

  • Complex server, AI, cloud, or rack scale infrastructure program management
  • Technical understanding of CPU, GPU, networking, server platform architecture, and data center ecosystems
  • Cross-functional program leadership
  • Experience with hyperscale customers, OEMs, ODMs, or strategic enterprise accounts
  • Executive communication and customer engagement
  • Escalation management
  • Thriving in dynamic environments with competing priorities
  • Leadership, ownership, and influencing skills

Nice to have

  • Advanced degree

What the JD emphasized

  • Strong experience managing complex server, AI, cloud, or rack scale infrastructure programs.
  • Technical understanding of CPU, GPU, networking, server platform architecture, and data center ecosystems.
  • Proven ability to lead large cross-functional programs across multiple organizations and business units.
  • Experience working directly with hyperscale customers, OEMs, ODMs, or strategic enterprise accounts.
  • Strong executive communication, customer engagement, and escalation management skills.
  • Ability to thrive in highly dynamic environments with competing priorities and aggressive execution timelines.
  • Demonstrated leadership, ownership mindset, and ability to influence without direct authority.