Customer Sales Director

Fivetran Fivetran · Data AI · Austin, TX · Sales Department

Fivetran is seeking a Customer Sales Director to support, retain, and grow its Commercial and Enterprise customer base. The role involves building strategic plans, managing sales cycles, and protecting renewals by monitoring account signals and ensuring customers realize value. The ideal candidate has 4+ years of SaaS sales or account management experience, strong consultative selling skills, and experience in a fast-paced environment. Familiarity with analytics, ETL, BI, dbt, and the modern data stack is a plus.

What you'd actually do

  1. Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
  2. Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
  3. Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

Skills

Required

  • 4+ years of experience in SaaS sales or account management
  • Proven track record of exceeding targets
  • Experience working in a fast-paced, high-growth environment
  • Strong consultative selling skills
  • Engaging effectively with both technical and business audiences
  • Proactive and organized
  • Capable of independently managing a diverse book of business

Nice to have

  • Prior experience in analytics, ETL, BI, or open-source software
  • Familiarity with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks
  • Experience with consumption and/or usage-based pricing structures
  • Experience with the MEDD(P)ICC sales methodology / Command of the Message